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1 { | |
2 "title": { | |
3 "message": "Known issues" | |
4 }, | |
5 "s1": { | |
6 "message": "Known Issues - Adblock Plus" | |
7 }, | |
8 "s2": { | |
9 "message": "Having problems with Adblock Plus? This list of known issues may
help you quickly solve them. Download Adblock Plus for Chrome and other platfor
ms here." | |
10 }, | |
11 "s3": { | |
12 "message": "Known Issues - Adblock Plus" | |
13 }, | |
14 "s4": { | |
15 "message": "Having problems with Adblock Plus? This list of known issues may
help you quickly solve them. Download Adblock Plus for Chrome and other platfor
ms here." | |
16 }, | |
17 "s5": { | |
18 "message": "The following lists issues known to affect Adblock Plus. If your
problem isn't listed, please check <a>the forum</a> and create a new topic if n
ecessary (registration is not required)." | |
19 }, | |
20 "s6": { | |
21 "message": "Installation fails with error message \"Signing could not be ver
ified\"" | |
22 }, | |
23 "s7": { | |
24 "message": "<strong>Cause 1</strong>: Outdated browser version" | |
25 }, | |
26 "s8": { | |
27 "message": "Outdated browsers such as early Firefox 3.0 releases will be una
ble to verify signing of\nthe Adblock Plus package." | |
28 }, | |
29 "s9": { | |
30 "message": "<strong>Solution</strong>: Verify that your browser meets <a>the
system requirements</a>, update to the current version if necessary." | |
31 }, | |
32 "s10": { | |
33 "message": "<strong>Cause 2</strong>: Corrupted installation package" | |
34 }, | |
35 "s11": { | |
36 "message": "Adblock Plus packages are signed to prevent unauthorized modific
ation. This error message might indicate such modification when installing from
third-party websites." | |
37 }, | |
38 "s12": { | |
39 "message": "<strong>Solution</strong>: Install Adblock Plus from <a>addons.m
ozilla.org</a>." | |
40 }, | |
41 "s13": { | |
42 "message": "<strong>Cause 3</strong>: Outdated certificate store" | |
43 }, | |
44 "s14": { | |
45 "message": "To verify Adblock Plus signature the browser needs to accept cer
tificates issued by StartCom Ltd. On systems where the certificate store is inde
pendent of the browser the certificate store might be outdated and prevent recog
nition of the signature." | |
46 }, | |
47 "s15": { | |
48 "message": "<strong>Affected</strong>: Some Linux distributions (only distri
bution-supplied browser builds)" | |
49 }, | |
50 "s16": { | |
51 "message": "<strong>Solution</strong>: Update "nss" package to ver
sion 1.3.1 or higher. See "Cause 4" for an alternative solution." | |
52 }, | |
53 "s17": { | |
54 "message": "<strong>Cause 4</strong>: Misconfigured certificate store" | |
55 }, | |
56 "s18": { | |
57 "message": "The certificate store is misconfigured on some systems and certi
ficates issues by StartCom Ltd. are marked as not trusted. This prevents recogni
tion of Adblock Plus signature." | |
58 }, | |
59 "s19": { | |
60 "message": "<strong>Solution</strong>: Go into the" | |
61 }, | |
62 "s20": { | |
63 "message": "http://support.mozilla.com/en-US/kb/Options+window+-+Advanced+pa
nel#Encryption_tab" | |
64 }, | |
65 "s21": { | |
66 "message": "encryption/certificates tab of the browser options" | |
67 }, | |
68 "s22": { | |
69 "message": "and click \"View certificates\". Under \"Authorities\" find \"St
artCom Certification Authority\", click it and click \"Edit\". Make sure all fie
lds are checked and confirm by clicking OK." | |
70 }, | |
71 "s23": { | |
72 "message": "Installation fails with other error message (e.g. -228 or -203)" | |
73 }, | |
74 "s24": { | |
75 "message": "For other installation issues, please refer to the" | |
76 }, | |
77 "s25": { | |
78 "message": "http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons" | |
79 }, | |
80 "s26": { | |
81 "message": "general troubleshooting page" | |
82 }, | |
83 "s27": { | |
84 "message": "." | |
85 }, | |
86 "s28": { | |
87 "message": "Adblock Plus icon and Adblock Plus entry in Tools menu don't app
ear after installation" | |
88 }, | |
89 "s29": { | |
90 "message": "<strong>Cause 1</strong>: Adblock Plus extension is disabled" | |
91 }, | |
92 "s30": { | |
93 "message": "When opening the Add-on Manager (menu Tools / Add-ons) and findi
ng Adblock Plus under extensions, the entry is gray rather than black (disabled)
." | |
94 }, | |
95 "s31": { | |
96 "message": "<strong>Solution</strong>: Click the Adblock Plus entry in Add-o
n Manager and click the "Enable" button." | |
97 }, | |
98 "s32": { | |
99 "message": "<strong>Cause 2</strong>: <a>Mozilla bug 770669</a>" | |
100 }, | |
101 "s33": { | |
102 "message": "This can happen due to a browser crash after updating from Adblo
ck Plus 2.0.x to a newer\n Adblock Plus version." | |
103 }, | |
104 "s34": { | |
105 "message": "<strong>Affected</strong>: Adblock Plus 2.1 and higher" | |
106 }, | |
107 "s35": { | |
108 "message": "<strong>Solution</strong>:" | |
109 }, | |
110 "s36": { | |
111 "message": "http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_
how-to-disable-extensions0-personassf-and-plugins" | |
112 }, | |
113 "s37": { | |
114 "message": "Disable Adblock Plus" | |
115 }, | |
116 "s38": { | |
117 "message": "and then immediately enable it again. No browser restart require
d." | |
118 }, | |
119 "s39": { | |
120 "message": "<strong>Cause 3</strong>: <a>Mozilla bug 744833</a>" | |
121 }, | |
122 "s40": { | |
123 "message": "If the path to the user profile changes, e.g. when using Firefox
Portable\n on different computers, all restartless extensions will stop workin
g." | |
124 }, | |
125 "s41": { | |
126 "message": "<strong>Affected</strong>: Adblock Plus 2.1 and higher" | |
127 }, | |
128 "s42": { | |
129 "message": "<strong>Solution</strong>: Update to Firefox 15 or higher. If th
at isn't possible," | |
130 }, | |
131 "s43": { | |
132 "message": "http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_
how-to-disable-extensions0-personassf-and-plugins" | |
133 }, | |
134 "s44": { | |
135 "message": "disable Adblock Plus" | |
136 }, | |
137 "s45": { | |
138 "message": "and then immediately enable it again (no browser restart require
d)." | |
139 }, | |
140 "s46": { | |
141 "message": "Firefox cannot open new browser windows" | |
142 }, | |
143 "s47": { | |
144 "message": "<strong>Cause</strong>: Zone Alarm Spy Blocker Toolbar extension
" | |
145 }, | |
146 "s48": { | |
147 "message": "This issue is <a>caused by Ask Toolbar 2.1.0.5 extension</a> (pa
rticularly the variation called "Zone Alarm Spy Blocker Toolbar") due
to use of bad coding practices." | |
148 }, | |
149 "s49": { | |
150 "message": "<strong>Solution</strong>:" | |
151 }, | |
152 "s50": { | |
153 "message": "http://support.mozilla.com/en-US/kb/Uninstalling+add-ons" | |
154 }, | |
155 "s51": { | |
156 "message": "Uninstall or disable" | |
157 }, | |
158 "s52": { | |
159 "message": "Ask Toolbar." | |
160 }, | |
161 "s53": { | |
162 "message": "Adblock Plus doesn't block any ads" | |
163 }, | |
164 "s54": { | |
165 "message": "<strong>Cause 1</strong>: No filters have been added" | |
166 }, | |
167 "s55": { | |
168 "message": "Adblock Plus won't block anything "by itself", if you
declined to add a filter subscription after Adblock Plus installation it won't h
ave any effect unless you define filters manually. <a>More info</a>" | |
169 }, | |
170 "s56": { | |
171 "message": "<strong>Solution</strong>: Add a filter subscription (ideally on
e matching your language) <a>from the list</a>." | |
172 }, | |
173 "s57": { | |
174 "message": "<strong>Cause 2</strong>: Adblock Plus filter database got corru
pted" | |
175 }, | |
176 "s58": { | |
177 "message": "For some people the Adblock Plus filter database gets corrupted
occasionally (very rare event, usually only happens once) resulting in their fil
ter list becoming empty (can be verified by going to menu Tools / Adblock Plus p
references). The root cause of this problem is currently unknown." | |
178 }, | |
179 "s59": { | |
180 "message": "<strong>Solution</strong>: Re-add a filter subscription <a>from
the list</a>. Alternatively, restore the filter database from automatically crea
ted backup:" | |
181 }, | |
182 "s60": { | |
183 "message": "Open" | |
184 }, | |
185 "s61": { | |
186 "message": "http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_pr
ofile" | |
187 }, | |
188 "s62": { | |
189 "message": "your profile directory" | |
190 }, | |
191 "s63": { | |
192 "message": "." | |
193 }, | |
194 "s64": { | |
195 "message": "Open the \"adblockplus\" subdirectory of the profile." | |
196 }, | |
197 "s65": { | |
198 "message": "Close your browser." | |
199 }, | |
200 "s66": { | |
201 "message": "Note that patterns.ini is small (less than 1 KB), remove it." | |
202 }, | |
203 "s67": { | |
204 "message": "Rename patterns-backupN.ini into patterns.ini (where N is a numb
er -- take the first file that is larger than 1 KB)." | |
205 }, | |
206 "s68": { | |
207 "message": "<strong>Cause 3</strong>: Adblock Plus turned off" | |
208 }, | |
209 "s69": { | |
210 "message": "Adblock Plus can be disabled temporarily, which can be recognize
d by a gray ABP icon as opposed to the customary red color." | |
211 }, | |
212 "s70": { | |
213 "message": "<strong>Solution</strong>: Enable Adblock Plus by clicking on th
e ABP icon with the middle mouse button or by right-clicking the icon and checki
ng "Enable Adblock Plus" in the context menu." | |
214 }, | |
215 "s71": { | |
216 "message": "Adblock Plus doesn't block redirects in Firefox Mobile 4" | |
217 }, | |
218 "s72": { | |
219 "message": "<strong>Cause</strong>: <a>Mozilla bug 646373</a>" | |
220 }, | |
221 "s73": { | |
222 "message": "<strong>Affected</strong>: Adblock Plus 1.3.6 and higher on Fire
fox Mobile 4" | |
223 }, | |
224 "s74": { | |
225 "message": "<strong>Solution</strong>: Currently none, the bug needs to be f
ixed in a future version of Firefox Mobile." | |
226 }, | |
227 "s75": { | |
228 "message": "Do Not Track header isn't sent in Firefox Mobile 4 despite" | |
229 }, | |
230 "s76": { | |
231 "message": "filter" | |
232 }, | |
233 "s77": { | |
234 "message": "<strong>Cause</strong>: Do Not Track is currently not supported
in Firefox Mobile 4" | |
235 }, | |
236 "s78": { | |
237 "message": "<strong>Solution</strong>: Currently none, future Adblock Plus v
ersions might add support however." | |
238 }, | |
239 "s79": { | |
240 "message": "Tabs on Flash and Java don't appear reliably" | |
241 }, | |
242 "s80": { | |
243 "message": "<strong>Cause</strong>: Adblock Plus doesn't know when to displa
y the tab" | |
244 }, | |
245 "s81": { | |
246 "message": "<strong>Affected</strong>: Adblock Plus 1.1 and higher on Fedora
Linux" | |
247 }, | |
248 "s82": { | |
249 "message": "<strong>Solution</strong>: Use <a>official browser builds</a> in
stead of the distribution-supplied builds." | |
250 }, | |
251 "s83": { | |
252 "message": "Untranslated (English) strings in some languages" | |
253 }, | |
254 "s84": { | |
255 "message": "<strong>Cause</strong>: Unmaintained translations" | |
256 }, | |
257 "s85": { | |
258 "message": "Unfortunately, not all Adblock Plus translations are equally wel
l-maintained. Some miss the deadline before an Adblock Plus release or even stop
being updated altogether." | |
259 }, | |
260 "s86": { | |
261 "message": "<strong>Solution</strong>:\n <a>Help translate Adblock Plus int
o your language!</a>" | |
262 } | |
263 } | |
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