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Issue 29458555:
Issue 4967 - Job ads on eyeo.com should use headings for headings (Closed)
Base URL: https://hg.adblockplus.org/web.eyeo.com
Patch Set:
Created June 7, 2017, 9:37 a.m.
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|---|---|
| 1 description=You will spot the slightest bit of relevant information in user requ ests and take complex information and turn it into easy to understand answers! | 1 description=You will spot the slightest bit of relevant information in user requ ests and take complex information and turn it into easy to understand answers! |
| 2 | 2 |
| 3 <? include jobs/header ?> | 3 <? include jobs/header ?> |
| 4 | 4 |
| 5 Are you able to spot the slightest bit of relevant information in user requests to understand the actual issue? Can you take complex information and turn it int o clear, logical and easy to understand answers for users? Above all else, do yo u enjoy helping people? If you answered yes, then this opportunity is for you. | 5 Are you able to spot the slightest bit of relevant information in user requests to understand the actual issue? Can you take complex information and turn it int o clear, logical and easy to understand answers for users? Above all else, do yo u enjoy helping people? If you answered yes, then this opportunity is for you. |
| 6 | 6 |
| 7 **Responsibilities** | 7 ### Responsibilities |
| 8 | 8 |
| 9 - Work with users to identify, replicate and diagnose issues | 9 - Work with users to identify, replicate and diagnose issues |
| 10 - Stay up-to-date with changes and bugs in our software | 10 - Stay up-to-date with changes and bugs in our software |
| 11 - Answer user inquiries via email, our online forum, social media and other chan nels | 11 - Answer user inquiries via email, our online forum, social media and other chan nels |
| 12 - Act as a liaison among users, software testers and developers to report and re solve issues | 12 - Act as a liaison among users, software testers and developers to report and re solve issues |
| 13 - Work with content creators to update and improve documentation | 13 - Work with content creators to update and improve documentation |
| 14 | 14 |
| 15 **What we expect** | 15 ### What we expect |
| 16 | 16 |
| 17 - Passion for providing exceptional user service and resolving user issues | 17 - Passion for providing exceptional user service and resolving user issues |
| 18 - 2-3 years of technical support experience, preferably in the software industry | 18 - 2-3 years of technical support experience, preferably in the software industry |
| 19 - Hands-on mentality and the ability to build up excellent customer support proc esses from scratch | 19 - Hands-on mentality and the ability to build up excellent customer support proc esses from scratch |
| 20 - Remarkable communication skills. Fluency in English (written and verbal) is re quired. Fluency in additional languages is an advantage. | 20 - Remarkable communication skills. Fluency in English (written and verbal) is re quired. Fluency in additional languages is an advantage. |
| 21 - Knowledge of various operating systems and web browsers, on both desktop and m obile | 21 - Knowledge of various operating systems and web browsers, on both desktop and m obile |
| 22 - Technical aptitude and ability to quickly learn new technologies | 22 - Technical aptitude and ability to quickly learn new technologies |
| 23 | 23 |
| 24 <? include jobs/footer ?> | 24 <? include jobs/footer ?> |
| 25 | 25 |
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« pages/jobs/speculative-application.md ('k')
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pages/jobs/whitelist-maintainer.md » ('j')
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