Side by Side Diff: pages/adblockplus/i-still-see-ads.md
Issue 29550574:
Issue 5693 - Add Article Content to help.eyeo.com (Closed)
Base URL: https://hg.adblockplus.org/help.eyeo.com
Patch Set:
Created Sept. 20, 2017, 8:08 a.m.
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« pages/adblockplus/add-a-filter-list.md ('K')
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« pages/adblockplus/hide-the-adblock-plus-icon.md ('k')
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pages/adblockplus/is-adblock-plus-the-same-thing-as-adblock.md » ('j')
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templates/article.tmpl » ('J')
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| 1 title=I still see ads | |
| 2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists. | |
| 3 template=article | |
| 4 product_id=abp | |
| 5 category=Troubleshooting & Reporting | |
| 6 popular=true | |
| 7 | |
| 8 Follow the suggestions below if you still see ads after installing Adblock Plus. | |
| 9 | |
| 10 ## Make sure Adblock Plus is enabled | |
| 11 | |
| 12 <div class="platform-safari" markdown="1"> | |
| 13 </div> | |
| 14 | |
| 15 <div class="platform-chrome" markdown="1"> | |
| 16 ### Chrome | |
| 17 | |
| 18 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**. | |
| 19 <br>The *Settings* tab opens. | |
| 20 2. Select **Extensions** from the left menu. | |
| 21 3. Locate Adblock Plus and verify that **Enabled** is checked. | |
| 22 4. Close the tab. | |
| 23 </div> | |
| 24 | |
| 25 <div class="platform-firefox" markdown="1"> | |
| 26 ### Firefox | |
| 27 | |
| 28 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and select **Add-ons**. | |
| 29 <br>The *Add-ons Manager* tab opens. | |
| 30 2. Select **Extensions** from the left menu. | |
| 31 3. Locate Adblock Plus and verify that it is not disabled. | |
| 32 4. From the Firefox toolbar, click the **Adblock Plus icon**. | |
| 33 5. Verify that **Disable everywhere** is NOT checked. | |
| 34 6. Close the tab. | |
| 35 </div> | |
| 36 | |
| 37 <div class="platform-ie" markdown="1"> | |
| 38 ### Internet Explorer | |
| 39 | |
| 40 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**. | |
| 41 <br>The *Manage Add-ons* window opens. | |
| 42 2. Locate and select Adblock Plus. | |
| 43 3. Verify that the status reads **Enabled**. | |
| 44 4. Close the window. | |
| 45 </div> | |
| 46 | |
| 47 <div class="platform-maxthon" markdown="1"> | |
| 48 ### Maxthon 5 | |
| 49 | |
| 50 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**. | |
| 51 <br>The *Extensions* tab opens. | |
| 52 2. Locate Adblock Plus and verify that its checkbox is checked. | |
| 53 3. Close the tab. | |
| 54 | |
| 55 ### Maxthon 4.9 | |
| 56 | |
| 57 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar and select **Extensions**. | |
| 58 <br>The *Extensions* tab opens. | |
| 59 2. Locate Adblock Plus and verify that its checkbox is checked. | |
| 60 3. Close the tab. | |
| 61 </div> | |
| 62 | |
| 63 <div class="platform-opera" markdown="1"> | |
| 64 ### Opera | |
| 65 | |
| 66 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**. | |
| 67 <br>The *Extensions* tab opens. | |
| 68 2. Select **All** from the left menu. | |
| 69 3. Locate Adblock Plus and verify that it is enabled. | |
| 70 4. Close the tab. | |
| 71 </div> | |
| 72 | |
| 73 <div class="platform-safari" markdown="1"> | |
| 74 ### Safari | |
| 75 | |
| 76 1. From the Mac menu bar, click **Safari** and select **Preferences**. | |
| 77 <br>The *Preferences* window opens. | |
| 78 2. Select the **Extensions** tab. | |
| 79 3. Locate Adblock Plus and verify that **Enable Adblock Plus** is checked. | |
| 80 </div> | |
| 81 | |
| 82 <div class="platform-yandex" markdown="1"> | |
| 83 ### Yandex.Browser | |
| 84 | |
| 85 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**. | |
| 86 <br>The *Settings* tab opens. | |
| 87 2. Select the **Extensions** tab. | |
| 88 3. Locate Adblock Plus and verify that it is toggled on. | |
| 89 4. Close the tab. | |
| 90 </div> | |
| 91 | |
| 92 ## Verify your filter list(s) | |
| 93 | |
| 94 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list. | |
| 95 | |
| 96 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions). | |
| 97 | |
| 98 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing. | |
| 99 | |
| 100 ## Make sure the website is not whitelisted | |
| 101 | |
| 102 <? include adblockplus/remove-a-website-from-the-whitelist ?> | |
| 103 | |
| 104 ## Turn off Acceptable Ads | |
| 105 | |
| 106 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off. Please note that by turning off Acceptable Ads, w ebsite owners and content creators that abide by the Acceptable Ads criteria wil l lose ad revenue. | |
| 107 | |
| 108 <? include adblockplus/block-all-ads ?> | |
| 109 | |
| 110 ## Check to see if your computer is infected with adware/malware | |
| 111 | |
| 112 ### What is adware? | |
| 113 | |
| 114 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers. | |
| 115 | |
| 116 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware). | |
| 117 | |
| 118 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/). | |
| 119 | |
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