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Issue 29550574:
Issue 5693 - Add Article Content to help.eyeo.com (Closed)
Base URL: https://hg.adblockplus.org/help.eyeo.com
Patch Set: Rebased, addressed comments
Created Oct. 9, 2017, 8:20 p.m.
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| (Empty) | |
| 1 title=I still see ads | |
| 2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists. | |
| 3 template=article | |
| 4 product_id=abp | |
| 5 category=Troubleshooting & Reporting | |
| 6 popular=true | |
| 7 | |
| 8 Follow the suggestions below if you still see ads after installing Adblock Plus. | |
| 9 | |
| 10 ## Make sure Adblock Plus is enabled | |
| 11 | |
| 12 <section class="platform-ios" markdown="1"> | |
| 13 <? include no-content-for-platform-message ?> | |
| 14 </section> | |
| 15 | |
| 16 <section class="platform-chrome" markdown="1"> | |
| 17 ### Chrome | |
| 18 | |
| 19 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**. | |
| 20 <br>The *Settings* tab opens. | |
| 21 2. Select **Extensions** from the left menu. | |
| 22 3. Locate Adblock Plus and verify that **Enabled** is checked. | |
| 23 4. Close the tab. | |
| 24 </section> | |
| 25 | |
| 26 <section class="platform-firefox" markdown="1"> | |
| 27 ### Firefox | |
| 28 | |
| 29 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and select **Add-ons**. | |
| 30 <br>The *Add-ons Manager* tab opens. | |
| 31 2. Select **Extensions** from the left menu. | |
| 32 3. Locate Adblock Plus and verify that it is not disabled. | |
| 33 4. From the Firefox toolbar, click the **Adblock Plus icon**. | |
| 34 5. Verify that **Disable everywhere** is NOT checked. | |
| 35 6. Close the tab. | |
| 36 </section> | |
| 37 | |
| 38 <section class="platform-ie" markdown="1"> | |
| 39 ### Internet Explorer | |
| 40 | |
| 41 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**. | |
| 42 <br>The *Manage Add-ons* window opens. | |
| 43 2. Locate and select Adblock Plus. | |
| 44 3. Verify that the status reads **Enabled**. | |
| 45 4. Close the window. | |
| 46 </section> | |
| 47 | |
| 48 <section class="platform-maxthon" markdown="1"> | |
| 49 ### Maxthon 5 | |
| 50 | |
| 51 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**. | |
| 52 <br>The *Extensions* tab opens. | |
| 53 2. Locate Adblock Plus and verify that its checkbox is checked. | |
| 54 3. Close the tab. | |
| 55 | |
| 56 ### Maxthon 4.9 | |
| 57 | |
| 58 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar and select **Extensions**. | |
| 59 <br>The *Extensions* tab opens. | |
| 60 2. Locate Adblock Plus and verify that its checkbox is checked. | |
| 61 3. Close the tab. | |
| 62 </section> | |
| 63 | |
| 64 <section class="platform-opera" markdown="1"> | |
| 65 ### Opera | |
| 66 | |
| 67 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**. | |
| 68 <br>The *Extensions* tab opens. | |
| 69 2. Select **All** from the left menu. | |
| 70 3. Locate Adblock Plus and verify that it is enabled. | |
| 71 4. Close the tab. | |
| 72 </section> | |
| 73 | |
| 74 <section class="platform-safari" markdown="1"> | |
| 75 ### Safari | |
| 76 | |
| 77 1. From the Mac menu bar, click **Safari** and select **Preferences**. | |
| 78 <br>The *Preferences* window opens. | |
| 79 2. Select the **Extensions** tab. | |
| 80 3. Locate Adblock Plus and verify that **Enable Adblock Plus** is checked. | |
| 81 </section> | |
| 82 | |
| 83 <section class="platform-samsung" markdown="1"> | |
| 84 <? include no-content-for-platform-message ?> | |
| 85 </section> | |
| 86 | |
| 87 <section class="platform-yandex" markdown="1"> | |
| 88 ### Yandex.Browser | |
| 89 | |
| 90 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**. | |
| 91 <br>The *Settings* tab opens. | |
| 92 2. Select the **Extensions** tab. | |
| 93 3. Locate Adblock Plus and verify that it is toggled on. | |
| 94 4. Close the tab. | |
| 95 </section> | |
| 96 | |
| 97 ## Verify your filter list(s) | |
| 98 | |
| 99 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list. | |
| 100 | |
| 101 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions). | |
| 102 | |
| 103 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing. | |
| 104 | |
| 105 ## Make sure the website is not whitelisted | |
| 106 | |
| 107 <? include adblockplus/remove-a-website-from-the-whitelist ?> | |
| 108 | |
| 109 ## Turn off Acceptable Ads | |
| 110 | |
| 111 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off. Please note that by turning off Acceptable Ads, w ebsite owners and content creators that abide by the Acceptable Ads criteria wil l lose ad revenue. | |
| 112 | |
| 113 <? include adblockplus/block-all-ads ?> | |
| 114 | |
| 115 ## Check to see if your computer is infected with adware/malware | |
| 116 | |
| 117 ### What is adware? | |
| 118 | |
| 119 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers. | |
| 120 | |
| 121 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware). | |
| 122 | |
| 123 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/). | |
| 124 | |
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