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| 1 title=I still see ads |
| 2 description=If you still see ads after installing Adblock Plus, you may need to
adjust your settings or verify your filter lists. |
| 3 template=article |
| 4 product_id=abp |
| 5 category=Troubleshooting & Reporting |
| 6 popular=true |
| 7 |
| 8 Follow the suggestions below if you still see ads after installing Adblock Plus. |
| 9 |
| 10 ## Make sure Adblock Plus is enabled |
| 11 |
| 12 <section class="platform-ios" markdown="1"> |
| 13 </section> |
| 14 |
| 15 <section class="platform-chrome" markdown="1"> |
| 16 ### Chrome |
| 17 |
| 18 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s
elect **Settings**. |
| 19 <br>The *Settings* tab opens. |
| 20 2. Select **Extensions** from the left menu. |
| 21 3. Locate Adblock Plus and verify that **Enabled** is checked. |
| 22 4. Close the tab. |
| 23 </section> |
| 24 |
| 25 <section class="platform-firefox" markdown="1"> |
| 26 ### Firefox |
| 27 |
| 28 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and
select **Add-ons**. |
| 29 <br>The *Add-ons Manager* tab opens. |
| 30 2. Select **Extensions** from the left menu. |
| 31 3. Locate Adblock Plus and verify that it is not disabled. |
| 32 4. From the Firefox toolbar, click the **Adblock Plus icon**. |
| 33 5. Verify that **Disable everywhere** is NOT checked. |
| 34 6. Close the tab. |
| 35 </section> |
| 36 |
| 37 <section class="platform-ie" markdown="1"> |
| 38 ### Internet Explorer |
| 39 |
| 40 1. Click **Tools** in the upper right corner of the toolbar and select **Manage
add-ons**. |
| 41 <br>The *Manage Add-ons* window opens. |
| 42 2. Locate and select Adblock Plus. |
| 43 3. Verify that the status reads **Enabled**. |
| 44 4. Close the window. |
| 45 </section> |
| 46 |
| 47 <section class="platform-maxthon" markdown="1"> |
| 48 ### Maxthon 5 |
| 49 |
| 50 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov
er over **Tools** and select **Extensions**. |
| 51 <br>The *Extensions* tab opens. |
| 52 2. Locate Adblock Plus and verify that its checkbox is checked. |
| 53 3. Close the tab. |
| 54 |
| 55 ### Maxthon 4.9 |
| 56 |
| 57 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar and
select **Extensions**. |
| 58 <br>The *Extensions* tab opens. |
| 59 2. Locate Adblock Plus and verify that its checkbox is checked. |
| 60 3. Close the tab. |
| 61 </section> |
| 62 |
| 63 <section class="platform-opera" markdown="1"> |
| 64 ### Opera |
| 65 |
| 66 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover
over **Extensions** and select **Manage extensions**. |
| 67 <br>The *Extensions* tab opens. |
| 68 2. Select **All** from the left menu. |
| 69 3. Locate Adblock Plus and verify that it is enabled. |
| 70 4. Close the tab. |
| 71 </section> |
| 72 |
| 73 <section class="platform-safari" markdown="1"> |
| 74 ### Safari |
| 75 |
| 76 1. From the Mac menu bar, click **Safari** and select **Preferences**. |
| 77 <br>The *Preferences* window opens. |
| 78 2. Select the **Extensions** tab. |
| 79 3. Locate Adblock Plus and verify that **Enable Adblock Plus** is checked. |
| 80 </section> |
| 81 |
| 82 <section class="platform-samsung" markdown="1"> |
| 83 </section> |
| 84 |
| 85 <section class="platform-yandex" markdown="1"> |
| 86 ### Yandex.Browser |
| 87 |
| 88 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb
ar and select **Settings**. |
| 89 <br>The *Settings* tab opens. |
| 90 2. Select the **Extensions** tab. |
| 91 3. Locate Adblock Plus and verify that it is toggled on. |
| 92 4. Close the tab. |
| 93 </section> |
| 94 |
| 95 ## Verify your filter list(s) |
| 96 |
| 97 Adblock Plus requires filter lists to block ads. A default filter list based on
your browser's language settings is automatically activated when you install Adb
lock Plus. It blocks ads from the most popular (often English language-based) we
bsites. However, it does not block ads on less popular national websites. For ex
ample, if you live in Germany you should subscribe to the national German filter
list. |
| 98 |
| 99 An overview of actively maintained filter lists can be found [here](https://adbl
ockplus.org/en/subscriptions). |
| 100 |
| 101 **Tip**: As a recommendation, you should avoid adding too many filter lists to A
dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo
re, your browsing. |
| 102 |
| 103 ## Make sure the website is not whitelisted |
| 104 |
| 105 <? include adblockplus/remove-a-website-from-the-whitelist ?> |
| 106 |
| 107 ## Turn off Acceptable Ads |
| 108 |
| 109 Some nonintrusive ads are displayed by default. If you want to block all ads, th
is feature must be turned off. Please note that by turning off Acceptable Ads, w
ebsite owners and content creators that abide by the Acceptable Ads criteria wil
l lose ad revenue. |
| 110 |
| 111 <? include adblockplus/block-all-ads ?> |
| 112 |
| 113 ## Check to see if your computer is infected with adware/malware |
| 114 |
| 115 ### What is adware? |
| 116 |
| 117 Adware is a type of malware, short for "malicious software." It's a term general
ly used for software installed on your computer that is designed to infiltrate o
r damage a computer system without your consent. In many cases you obtained this
software without knowing it, as these applications are often bundled in other s
oftware installers. |
| 118 |
| 119 For information about detecting and removing malware, visit our [adware informat
ion page](https://adblockplus.org/adware). |
| 120 |
| 121 If you still see ads after following these recommendations, please report the we
bsite(s) in the [forum](https://adblockplus.org/forum/). |
| 122 |
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