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Delta Between Two Patch Sets: pages/adblockplus/i-still-see-ads.md

Issue 29550574: Issue 5693 - Add Article Content to help.eyeo.com (Closed) Base URL: https://hg.adblockplus.org/help.eyeo.com
Left Patch Set: Created Sept. 20, 2017, 8:08 a.m.
Right Patch Set: Remove empty sections Created Oct. 13, 2017, 9:27 a.m.
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1 title=I still see ads 1 title=I still see ads
2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists. 2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists.
3 template=article 3 template=article
4 product_id=abp 4 product_id=abp
5 category=Troubleshooting & Reporting 5 category=Troubleshooting & Reporting
6 popular=true 6 popular=true
7 7
8 Follow the suggestions below if you still see ads after installing Adblock Plus. 8 Follow the suggestions below if you still see ads after installing Adblock Plus.
9 9
10 ## Make sure Adblock Plus is enabled 10 ## Make sure Adblock Plus is enabled
11 11
12 <div class="platform-safari" markdown="1"> 12 <section class="platform-chrome" markdown="1">
13 </div>
14
15 <div class="platform-chrome" markdown="1">
16 ### Chrome 13 ### Chrome
17 14
18 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**. 15 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**.
19 <br>The *Settings* tab opens. 16 <br>The *Settings* tab opens.
20 2. Select **Extensions** from the left menu. 17 2. Select **Extensions** from the left menu.
21 3. Locate Adblock Plus and verify that **Enabled** is checked. 18 3. Locate Adblock Plus and verify that **Enabled** is checked.
22 4. Close the tab. 19 4. Close the tab.
23 </div> 20 </section>
24 21
25 <div class="platform-firefox" markdown="1"> 22 <section class="platform-firefox" markdown="1">
26 ### Firefox 23 ### Firefox
27 24
28 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and select **Add-ons**. 25 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and select **Add-ons**.
29 <br>The *Add-ons Manager* tab opens. 26 <br>The *Add-ons Manager* tab opens.
30 2. Select **Extensions** from the left menu. 27 2. Select **Extensions** from the left menu.
31 3. Locate Adblock Plus and verify that it is not disabled. 28 3. Locate Adblock Plus and verify that it is not disabled.
32 4. From the Firefox toolbar, click the **Adblock Plus icon**. 29 4. From the Firefox toolbar, click the **Adblock Plus icon**.
33 5. Verify that **Disable everywhere** is NOT checked. 30 5. Verify that **Disable everywhere** is NOT checked.
34 6. Close the tab. 31 6. Close the tab.
35 </div> 32 </section>
36 33
37 <div class="platform-ie" markdown="1"> 34 <section class="platform-ie" markdown="1">
38 ### Internet Explorer 35 ### Internet Explorer
39 36
40 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**. 37 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**.
41 <br>The *Manage Add-ons* window opens. 38 <br>The *Manage Add-ons* window opens.
42 2. Locate and select Adblock Plus. 39 2. Locate and select Adblock Plus.
43 3. Verify that the status reads **Enabled**. 40 3. Verify that the status reads **Enabled**.
44 4. Close the window. 41 4. Close the window.
45 </div> 42 </section>
46 43
47 <div class="platform-maxthon" markdown="1"> 44 <section class="platform-maxthon" markdown="1">
48 ### Maxthon 5 45 ### Maxthon 5
49 46
50 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**. 47 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**.
51 <br>The *Extensions* tab opens. 48 <br>The *Extensions* tab opens.
52 2. Locate Adblock Plus and verify that its checkbox is checked. 49 2. Locate Adblock Plus and verify that its checkbox is checked.
53 3. Close the tab. 50 3. Close the tab.
54 51
55 ### Maxthon 4.9 52 ### Maxthon 4.9
56 53
57 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar and select **Extensions**. 54 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar and select **Extensions**.
58 <br>The *Extensions* tab opens. 55 <br>The *Extensions* tab opens.
59 2. Locate Adblock Plus and verify that its checkbox is checked. 56 2. Locate Adblock Plus and verify that its checkbox is checked.
60 3. Close the tab. 57 3. Close the tab.
61 </div> 58 </section>
62 59
63 <div class="platform-opera" markdown="1"> 60 <section class="platform-opera" markdown="1">
64 ### Opera 61 ### Opera
65 62
66 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**. 63 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**.
67 <br>The *Extensions* tab opens. 64 <br>The *Extensions* tab opens.
68 2. Select **All** from the left menu. 65 2. Select **All** from the left menu.
69 3. Locate Adblock Plus and verify that it is enabled. 66 3. Locate Adblock Plus and verify that it is enabled.
70 4. Close the tab. 67 4. Close the tab.
71 </div> 68 </section>
72 69
73 <div class="platform-safari" markdown="1"> 70 <section class="platform-safari" markdown="1">
74 ### Safari 71 ### Safari
75 72
76 1. From the Mac menu bar, click **Safari** and select **Preferences**. 73 1. From the Mac menu bar, click **Safari** and select **Preferences**.
77 <br>The *Preferences* window opens. 74 <br>The *Preferences* window opens.
78 2. Select the **Extensions** tab. 75 2. Select the **Extensions** tab.
79 3. Locate Adblock Plus and verify that **Enable Adblock Plus** is checked. 76 3. Locate Adblock Plus and verify that **Enable Adblock Plus** is checked.
80 </div> 77 </section>
81 78
82 <div class="platform-yandex" markdown="1"> 79 <section class="platform-yandex" markdown="1">
83 ### Yandex.Browser 80 ### Yandex.Browser
84 81
85 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**. 82 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**.
86 <br>The *Settings* tab opens. 83 <br>The *Settings* tab opens.
87 2. Select the **Extensions** tab. 84 2. Select the **Extensions** tab.
88 3. Locate Adblock Plus and verify that it is toggled on. 85 3. Locate Adblock Plus and verify that it is toggled on.
89 4. Close the tab. 86 4. Close the tab.
90 </div> 87 </section>
91 88
92 ## Verify your filter list(s) 89 ## Verify your filter list(s)
93 90
94 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list. 91 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list.
95 92
96 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions). 93 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions).
97 94
98 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing. 95 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing.
99 96
100 ## Make sure the website is not whitelisted 97 ## Make sure the website is not whitelisted
101 98
102 <? include adblockplus/remove-a-website-from-the-whitelist ?> 99 <? include adblockplus/remove-a-website-from-the-whitelist ?>
103 100
104 ## Turn off Acceptable Ads 101 ## Turn off Acceptable Ads
105 102
106 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off. Please note that by turning off Acceptable Ads, w ebsite owners and content creators that abide by the Acceptable Ads criteria wil l lose ad revenue. 103 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off. Please note that by turning off Acceptable Ads, w ebsite owners and content creators that abide by the Acceptable Ads criteria wil l lose ad revenue.
107 104
108 <? include adblockplus/block-all-ads ?> 105 <? include adblockplus/block-all-ads ?>
109 106
110 ## Check to see if your computer is infected with adware/malware 107 ## Check to see if your computer is infected with adware/malware
111 108
112 ### What is adware? 109 ### What is adware?
113 110
114 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers. 111 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers.
115 112
116 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware). 113 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware).
117 114
118 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/). 115 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/).
119 116
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