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| 1 title=Problems installing | 1 title=Problems installing | 
| 2 description=Problems installing Adblock Plus on your desktop browser? Learn more
     here. | 2 description=Problems installing Adblock Plus on your desktop browser? Learn more
     here. | 
| 3 template=article | 3 template=article | 
| 4 product_id=abp | 4 product_id=abp | 
| 5 category=Installation | 5 category=Installation | 
| 6 | 6 | 
| 7 Refer to the suggestions below if you are having trouble installing Adblock Plus
    . | 7 Refer to the suggestions below if you are having trouble installing Adblock Plus
    . | 
| 8 | 8 | 
| 9 <div class="platform-ios" markdown="1"> | 9 <section class="platform-chrome" markdown="1"> | 
| 10 </div> |  | 
| 11 |  | 
| 12 <div class="platform-chrome" markdown="1"> |  | 
| 13 ## Chrome | 10 ## Chrome | 
| 14 | 11 | 
| 15 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org) OR the [Chrome Web Store](https://chrome.google.com/webstore/detail/
    adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb). | 12 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org) OR the [Chrome Web Store](https://chrome.google.com/webstore/detail/
    adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb). | 
| 16 2. Ensure that your browser is on version 41 or higher. Follow the steps below t
    o check your browser version. | 13 2. Ensure that your browser is on version 41 or higher. Follow the steps below t
    o check your browser version. | 
| 17     1. Open Chrome. | 14     1. Open Chrome. | 
| 18     2. Click the **Chrome menu icon** and select **Settings**. | 15     2. Click the **Chrome menu icon** and select **Settings**. | 
| 19     3. Select **About** from the left menu. | 16     3. Select **About** from the left menu. | 
| 20     <br> The version is displayed below the Chrome icon. If your browser is out-
    of-date, Chrome will automatically start the update process. | 17     <br> The version is displayed below the Chrome icon. If your browser is out-
    of-date, Chrome will automatically start the update process. | 
| 21 3. [Uninstall](https://support.google.com/chrome_webstore/answer/2664769?hl=en) 
    and reinstall Adblock Plus. | 18 3. [Uninstall](https://support.google.com/chrome_webstore/answer/2664769?hl=en) 
    and reinstall Adblock Plus. | 
| 22 4. If you are still experiencing issues, try [restoring Chrome settings to defau
    lt](https://support.google.com/chrome/answer/3296214). | 19 4. If you are still experiencing issues, try [restoring Chrome settings to defau
    lt](https://support.google.com/chrome/answer/3296214). | 
| 23 </div> | 20 </section> | 
| 24 | 21 | 
| 25 <div class="platform-firefox" markdown="1"> | 22 <section class="platform-firefox" markdown="1"> | 
| 26 ## Firefox | 23 ## Firefox | 
| 27 | 24 | 
| 28 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org) OR [Firefox Add-ons](https://addons.mozilla.org/en-US/firefox/addon/
    adblock-plus/?src=ss). | 25 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org) OR [Firefox Add-ons](https://addons.mozilla.org/en-US/firefox/addon/
    adblock-plus/?src=ss). | 
| 29 2. Ensure that your browser is on version 38 or higher. Follow the steps below t
    o check your browser version. | 26 2. Ensure that your browser is on version 38 or higher. Follow the steps below t
    o check your browser version. | 
| 30     1. Open Firefox. | 27     1. Open Firefox. | 
| 31     2. Click the **Firefox menu icon**. | 28     2. Click the **Firefox menu icon**. | 
| 32     3. Click the **Help icon**. | 29     3. Click the **Help icon**. | 
| 33     4. Select **About Firefox**. | 30     4. Select **About Firefox**. | 
| 34     <br> The *About Firefox* window opens. | 31     <br> The *About Firefox* window opens. | 
| 35     <br> The version is displayed next to the Firefox icon. If your browser is o
    ut-of-date, Firefox will automatically start the update process. | 32     <br> The version is displayed next to the Firefox icon. If your browser is o
    ut-of-date, Firefox will automatically start the update process. | 
| 36 3. [Uninstall](https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_
    how-to-remove-extensions-and-themes) and reinstall Adblock Plus. | 33 3. [Uninstall](https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_
    how-to-remove-extensions-and-themes) and reinstall Adblock Plus. | 
| 37 4. Receiving a 'corrupt download' or 'conflict with other extensions' error? Ref
    er to this Mozilla article about the [inability to install add-ons](https://supp
    ort.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes?redirectloc
    ale=en-US&redirectslug=unable-install-add-ons-or-extensions). | 34 4. Receiving a 'corrupt download' or 'conflict with other extensions' error? Ref
    er to this Mozilla article about the [inability to install add-ons](https://supp
    ort.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes?redirectloc
    ale=en-US&redirectslug=unable-install-add-ons-or-extensions). | 
| 38 5. If you are still experiencing issues, try [refreshing Firefox](https://suppor
    t.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). | 35 5. If you are still experiencing issues, try [refreshing Firefox](https://suppor
    t.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). | 
| 39 </div> | 36 </section> | 
| 40 | 37 | 
| 41 <div class="platform-ie" markdown="1"> | 38 <section class="platform-ie" markdown="1"> | 
| 42 ## Internet Explorer | 39 ## Internet Explorer | 
| 43 | 40 | 
| 44 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org). | 41 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org). | 
| 45 2. Ensure that your browser is on version 8 or higher. Follow the steps below to
     check your browser version. | 42 2. Ensure that your browser is on version 8 or higher. Follow the steps below to
     check your browser version. | 
| 46     1. Open Internet Explorer. | 43     1. Open Internet Explorer. | 
| 47     2. Click the **Help icon**. | 44     2. Click the **Help icon**. | 
| 48     3. Select **About Internet Explorer**. | 45     3. Select **About Internet Explorer**. | 
| 49     <br> The *About Internet Explorer* window opens. | 46     <br> The *About Internet Explorer* window opens. | 
| 50     <br> The version is displayed below the Internet Explorer icon. | 47     <br> The version is displayed below the Internet Explorer icon. | 
| 51 3. [Uninstall](https://support.microsoft.com/en-us/help/17447/windows-internet-e
    xplorer-11-manage-add-ons)and reinstall Adblock Plus. | 48 3. [Uninstall](https://support.microsoft.com/en-us/help/17447/windows-internet-e
    xplorer-11-manage-add-ons)and reinstall Adblock Plus. | 
| 52 </div> | 49 </section> | 
| 53 | 50 | 
| 54 <div class="platform-maxthon" markdown="1"> | 51 <section class="platform-opera" markdown="1"> | 
| 55 </div> |  | 
| 56 |  | 
| 57 <div class="platform-opera" markdown="1"> |  | 
| 58 ## Opera | 52 ## Opera | 
| 59 | 53 | 
| 60 1. Ensure that you downloaded the extension from [Opera Add-ons](https://addons.
    opera.com/en/extensions/details/opera-adblock/?display=en-US). | 54 1. Ensure that you downloaded the extension from [Opera Add-ons](https://addons.
    opera.com/en/extensions/details/opera-adblock/?display=en-US). | 
| 61 2. Ensure that your browser is on version 28 or higher. Follow the steps below t
    o check your browser version. | 55 2. Ensure that your browser is on version 28 or higher. Follow the steps below t
    o check your browser version. | 
| 62     1. Open Opera. | 56     1. Open Opera. | 
| 63     2. Click the **Opera menu icon**. | 57     2. Click the **Opera menu icon**. | 
| 64     3. Select **About Opera**. | 58     3. Select **About Opera**. | 
| 65     <br> If your browser is out-of-date, Opera will automatically start the upda
    te process. | 59     <br> If your browser is out-of-date, Opera will automatically start the upda
    te process. | 
| 66 3. [Uninstall](http://help.opera.com/Mac/11.60/en/extensions.html) and reinstall
     Adblock Plus. | 60 3. [Uninstall](http://help.opera.com/Mac/11.60/en/extensions.html) and reinstall
     Adblock Plus. | 
| 67 </div> | 61 </section> | 
| 68 | 62 | 
| 69 <div class="platform-safari" markdown="1"> | 63 <section class="platform-safari" markdown="1"> | 
| 70 ## Safari | 64 ## Safari | 
| 71 | 65 | 
| 72 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org). | 66 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org). | 
| 73 2. Ensure that your browser is on version 6.0 or higher. Follow the steps below 
    to check your browser version. | 67 2. Ensure that your browser is on version 6.0 or higher. Follow the steps below 
    to check your browser version. | 
| 74     1. Open Safari. | 68     1. Open Safari. | 
| 75     2. Click **Safari**. | 69     2. Click **Safari**. | 
| 76     3. Select **About Safari**. | 70     3. Select **About Safari**. | 
| 77     <br> The *About Safari* window opens. | 71     <br> The *About Safari* window opens. | 
| 78     <br> The version is displayed below the Safari icon. | 72     <br> The version is displayed below the Safari icon. | 
| 79 3. [Uninstall](https://support.apple.com/en-us/HT203051) and reinstall Adblock P
    lus. | 73 3. [Uninstall](https://support.apple.com/en-us/HT203051) and reinstall Adblock P
    lus. | 
| 80 </div> | 74 </section> | 
| 81 | 75 | 
| 82 <div class="platform-samsung" markdown="1"> | 76 <section class="platform-yandex" markdown="1"> | 
| 83 </div> |  | 
| 84 |  | 
| 85 <div class="platform-yandex" markdown="1"> |  | 
| 86 ## Yandex.Browser | 77 ## Yandex.Browser | 
| 87 | 78 | 
| 88 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org). | 79 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
    ckplus.org). | 
| 89 2. Ensure that your browser is on version 16.6 or higher. Follow the steps below
     to check your browser version. | 80 2. Ensure that your browser is on version 16.6 or higher. Follow the steps below
     to check your browser version. | 
| 90     1. Open Yandex Browser. | 81     1. Open Yandex Browser. | 
| 91     2. Click the **Yandex.Browser menu icon**, hover over **Advanced** and selec
    t **About Yandex.Browser**. | 82     2. Click the **Yandex.Browser menu icon**, hover over **Advanced** and selec
    t **About Yandex.Browser**. | 
| 92     <br> The *About* tab opens. | 83     <br> The *About* tab opens. | 
| 93     <br> The version is displayed to the left of the Yandex.Browser icon. | 84     <br> The version is displayed to the left of the Yandex.Browser icon. | 
| 94 3. [Uninstall](https://yandex.com/support/browser/feedback/del-extension.xml) an
    d reinstall Adblock Plus. | 85 3. [Uninstall](https://yandex.com/support/browser/feedback/del-extension.xml) an
    d reinstall Adblock Plus. | 
| 95 </div> | 86 </section> | 
| 96 | 87 | 
| 97 If you still cannot install Adblock Plus after trying these suggestions, please 
    contact <support@adblockplus.org>. | 88 If you still cannot install Adblock Plus after trying these suggestions, please 
    contact <support@adblockplus.org>. | 
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