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Delta Between Two Patch Sets: pages/adblockplus/broken-website.md

Issue 29550574: Issue 5693 - Add Article Content to help.eyeo.com (Closed) Base URL: https://hg.adblockplus.org/help.eyeo.com
Left Patch Set: Rebased, addressed comments Created Oct. 9, 2017, 8:20 p.m.
Right Patch Set: Remove empty sections Created Oct. 13, 2017, 9:27 a.m.
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LEFTRIGHT
1 title=Adblock Plus breaks the websites I visit 1 title=Adblock Plus breaks the websites I visit
2 description=In rare instances, Adblock Plus may prevent some websites from funct ioning correctly. This is typically not a bug but rather a problem with the filt ers (or filter subscription). 2 description=In rare instances, Adblock Plus may prevent some websites from funct ioning correctly. This is typically not a bug but rather a problem with the filt ers (or filter subscription).
3 template=article 3 template=article
4 product_id=abp 4 product_id=abp
5 category=Troubleshooting & Reporting 5 category=Troubleshooting & Reporting
6 popular=true 6 popular=true
7 7
8 In rare instances, Adblock Plus may prevent some websites from functioning corre ctly. This is typically not a bug but rather a problem with the filters (or filt er subscription). 8 In rare instances, Adblock Plus may prevent some websites from functioning corre ctly. This is typically not a bug but rather a problem with the filters (or filt er subscription).
9 9
10 ## Temporarily disable Adblock Plus on a website 10 ## Temporarily disable Adblock Plus on a website
11 11
12 A filter list may be directing Adblock Plus to block something that should be al lowed. To verify that the issue lies within the filter list, temporarily disable Adblock Plus on the website that you are experiencing the issue. If the issue i s fixed after temporarily disabling Adblock Plus, you can be certain that the pr oblem lies within the filters. 12 A filter list may be directing Adblock Plus to block something that should be al lowed. To verify that the issue lies within the filter list, temporarily disable Adblock Plus on the website that you are experiencing the issue. If the issue i s fixed after temporarily disabling Adblock Plus, you can be certain that the pr oblem lies within the filters.
13
14 <section class="platform-ios" markdown="1">
15 <? include no-content-for-platform-message ?>
16 </section>
17 13
18 <section class="platform-chrome" markdown="1"> 14 <section class="platform-chrome" markdown="1">
19 ### Chrome 15 ### Chrome
20 16
21 1. Click the **Adblock Plus icon**. 17 1. Click the **Adblock Plus icon**.
22 2. Click **Enabled on this site**. 18 2. Click **Enabled on this site**.
23 <br>Adblock Plus is now disabled on the website you are on. 19 <br>Adblock Plus is now disabled on the website you are on.
24 </section> 20 </section>
25 21
26 <section class="platform-firefox" markdown="1"> 22 <section class="platform-firefox" markdown="1">
(...skipping 29 matching lines...) Expand all
56 </section> 52 </section>
57 53
58 <section class="platform-safari" markdown="1"> 54 <section class="platform-safari" markdown="1">
59 ### Safari 55 ### Safari
60 56
61 1. Click the **Adblock Plus icon**. 57 1. Click the **Adblock Plus icon**.
62 2. Click **Enabled on this site**. 58 2. Click **Enabled on this site**.
63 <br>Adblock Plus is now disabled on the website you are on. 59 <br>Adblock Plus is now disabled on the website you are on.
64 </section> 60 </section>
65 61
66 <section class="platform-samsung">
67 <? include no-content-for-platform-message ?>
68 </section>
69
70 <section class="platform-yandex" markdown="1">
71 <? include no-content-for-platform-message ?>
72 </section>
73
74 ## Update the filter list(s) 62 ## Update the filter list(s)
75 63
76 <section class="platform-ios" markdown="1"> 64 <section class="platform-ios" markdown="1">
77 ### Adblock Plus for iOS 65 ### Adblock Plus for iOS
78 66
79 1. Open the Adblock Plus for iOS app. 67 1. Open the Adblock Plus for iOS app.
80 2. Tap the **Tools icon**. 68 2. Tap the **Tools icon**.
81 3. Tap **Update Filter lists**. 69 3. Tap **Update Filter lists**.
82 4. Wait 10-20 seconds for the lists to update. 70 4. Wait 10-20 seconds for the lists to update.
83 <br>The update is successful if the current date and time appears below *Update filter lists*. 71 <br>The update is successful if the current date and time appears below *Update filter lists*.
(...skipping 20 matching lines...) Expand all
104 <br>The *Add-ons Manager* tab opens. 92 <br>The *Add-ons Manager* tab opens.
105 2. Select **Extensions** from the left menu. 93 2. Select **Extensions** from the left menu.
106 3. Select Adblock Plus and click **Preferences** (Mac)/**Options** (Windows). 94 3. Select Adblock Plus and click **Preferences** (Mac)/**Options** (Windows).
107 4. Click the **Filter preferences** button. 95 4. Click the **Filter preferences** button.
108 <br>The *Adblock Plus Filter preferences* window opens. 96 <br>The *Adblock Plus Filter preferences* window opens.
109 5. Click the **Actions** drop-down menu next to the filter you want to update. 97 5. Click the **Actions** drop-down menu next to the filter you want to update.
110 6. Select **Update filters**. 98 6. Select **Update filters**.
111 <br>The update is successful if the current date and time appears next to the li st. 99 <br>The update is successful if the current date and time appears next to the li st.
112 7. Repeat steps 5 and 6 for each filter list. 100 7. Repeat steps 5 and 6 for each filter list.
113 8. Close the window. 101 8. Close the window.
114 </section>
115
116 <section class="platform-ie" markdown="1">
117 <? include no-content-for-platform-message ?>
118 </section> 102 </section>
119 103
120 <section class="platform-maxthon" markdown="1"> 104 <section class="platform-maxthon" markdown="1">
121 ### Maxthon 5 105 ### Maxthon 5
122 106
123 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**. 107 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**.
124 <br>The *Extensions* tab opens. 108 <br>The *Extensions* tab opens.
125 2. Locate Adblock Plus and click **Options**. 109 2. Locate Adblock Plus and click **Options**.
126 <br>The *Adblock Plus Options* window opens. 110 <br>The *Adblock Plus Options* window opens.
127 3. Click the **Update Now** button. 111 3. Click the **Update Now** button.
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205 <br/>The *Issue Reporter* window opens. 189 <br/>The *Issue Reporter* window opens.
206 2. Select the radio button labeled **Adblock Plus is blocking too much**. 190 2. Select the radio button labeled **Adblock Plus is blocking too much**.
207 3. Click **Next**. 191 3. Click **Next**.
208 4. Attach a screenshot and click **Next**. 192 4. Attach a screenshot and click **Next**.
209 5. Enter your email address in the *Email* field. 193 5. Enter your email address in the *Email* field.
210 6. Optionally, enter a comment in the *Comment* field. 194 6. Optionally, enter a comment in the *Comment* field.
211 7. Click **Send report**. 195 7. Click **Send report**.
212 8. Your report is automatically sent to the filter hosts. 196 8. Your report is automatically sent to the filter hosts.
213 <br/>**Tip**: Filter hosts may not be able reply to your issue directly, so plea se provide any additional information that will help make the problem reproducib le. 197 <br/>**Tip**: Filter hosts may not be able reply to your issue directly, so plea se provide any additional information that will help make the problem reproducib le.
214 </section> 198 </section>
LEFTRIGHT

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