pages/adblockplus/i-still-see-ads.md - Issue 29559620: Issue 5692 - Create Browser Selector with Browser Detection Component for help.eyeo.com

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Issue 29559620: Issue 5692 - Create Browser Selector with Browser Detection Component for help.eyeo.com (Closed) Base URL: https://hg.adblockplus.org/help.eyeo.com

Patch Set: Use bowser browser names Created Nov. 1, 2017, 5:19 p.m.

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1 title=I still see ads	1 title=I still see ads

2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists.	2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists.

3 template=article	3 template=article

4 product_id=abp	4 product_id=abp

5 category=Troubleshooting & Reporting	5 category=Troubleshooting & Reporting

6 popular=true	6 popular=true

7	7

8 Follow the suggestions below if you still see ads after installing Adblock Plus.	8 Follow the suggestions below if you still see ads after installing Adblock Plus.

9	9

10 ## Make sure Adblock Plus is enabled	10 ## Make sure Adblock Plus is enabled

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24	24

25 1. Click the Firefox menu icon in the upper right corner of the toolbar and select Add-ons.	25 1. Click the Firefox menu icon in the upper right corner of the toolbar and select Add-ons.

26 <br>The Add-ons Manager tab opens.	26 <br>The Add-ons Manager tab opens.

27 2. Select Extensions from the left menu.	27 2. Select Extensions from the left menu.

28 3. Locate Adblock Plus and verify that it is not disabled.	28 3. Locate Adblock Plus and verify that it is not disabled.

29 4. From the Firefox toolbar, click the Adblock Plus icon.	29 4. From the Firefox toolbar, click the Adblock Plus icon.

30 5. Verify that Disable everywhere is NOT checked.	30 5. Verify that Disable everywhere is NOT checked.

31 6. Close the tab.	31 6. Close the tab.

32 </section>	32 </section>

33	33

34 <section class="platform-ie" markdown="1">	34 <section class="platform-msie" markdown="1">

35 ### Internet Explorer	35 ### Internet Explorer

36	36

37 1. Click Tools in the upper right corner of the toolbar and select Manage add-ons.	37 1. Click Tools in the upper right corner of the toolbar and select Manage add-ons.

38 <br>The Manage Add-ons window opens.	38 <br>The Manage Add-ons window opens.

39 2. Locate and select Adblock Plus.	39 2. Locate and select Adblock Plus.

40 3. Verify that the status reads Enabled.	40 3. Verify that the status reads Enabled.

41 4. Close the window.	41 4. Close the window.

42 </section>	42 </section>

43	43

44 <section class="platform-maxthon" markdown="1">	44 <section class="platform-maxthon" markdown="1">

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69	69

70 <section class="platform-safari" markdown="1">	70 <section class="platform-safari" markdown="1">

71 ### Safari	71 ### Safari

72	72

73 1. From the Mac menu bar, click Safari and select Preferences.	73 1. From the Mac menu bar, click Safari and select Preferences.

74 <br>The Preferences window opens.	74 <br>The Preferences window opens.

75 2. Select the Extensions tab.	75 2. Select the Extensions tab.

76 3. Locate Adblock Plus and verify that Enable Adblock Plus is checked.	76 3. Locate Adblock Plus and verify that Enable Adblock Plus is checked.

77 </section>	77 </section>

78	78

79 <section class="platform-yandex" markdown="1">	79 <section class="platform-yandexbrowser" markdown="1">

80 ### Yandex.Browser	80 ### Yandex.Browser

81	81

82 1. Click the Yandex.Browser menu icon in the upper right corner of the toolb ar and select Settings.	82 1. Click the Yandex.Browser menu icon in the upper right corner of the toolb ar and select Settings.

83 <br>The Settings tab opens.	83 <br>The Settings tab opens.

84 2. Select the Extensions tab.	84 2. Select the Extensions tab.

85 3. Locate Adblock Plus and verify that it is toggled on.	85 3. Locate Adblock Plus and verify that it is toggled on.

86 4. Close the tab.	86 4. Close the tab.

87 </section>	87 </section>

88	88

89 ## Verify your filter list(s)	89 ## Verify your filter list(s)

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107 ## Check to see if your computer is infected with adware/malware	107 ## Check to see if your computer is infected with adware/malware

108	108

109 ### What is adware?	109 ### What is adware?

110	110

111 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers.	111 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers.

112	112

113 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware).	113 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware).

114	114

115 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/).	115 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/).

116	116

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