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Delta Between Two Patch Sets: pages/adblockplus/broken-website.md

Issue 29559620: Issue 5692 - Create Browser Selector with Browser Detection Component for help.eyeo.com (Closed) Base URL: https://hg.adblockplus.org/help.eyeo.com
Left Patch Set: SVG enhancement for arrow-icon, correct formatting Created Oct. 20, 2017, 1:39 p.m.
Right Patch Set: Re-add browser-select include, add scripts block Created Nov. 2, 2017, 2:29 p.m.
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1 title=Adblock Plus breaks the websites I visit 1 title=Adblock Plus breaks the websites I visit
2 description=In rare instances, Adblock Plus may prevent some websites from funct ioning correctly. This is typically not a bug but rather a problem with the filt ers (or filter subscription). 2 description=In rare instances, Adblock Plus may prevent some websites from funct ioning correctly. This is typically not a bug but rather a problem with the filt ers (or filter subscription).
3 template=article 3 template=article
4 product_id=abp 4 product_id=abp
5 category=Troubleshooting & Reporting 5 category=Troubleshooting & Reporting
6 popular=true 6 popular=true
7 7
8 In rare instances, Adblock Plus may prevent some websites from functioning corre ctly. This is typically not a bug but rather a problem with the filters (or filt er subscription). 8 In rare instances, Adblock Plus may prevent some websites from functioning corre ctly. This is typically not a bug but rather a problem with the filters (or filt er subscription).
9 9
10 ## Temporarily disable Adblock Plus on a website 10 ## Temporarily disable Adblock Plus on a website
11 11
12 A filter list may be directing Adblock Plus to block something that should be al lowed. To verify that the issue lies within the filter list, temporarily disable Adblock Plus on the website that you are experiencing the issue. If the issue i s fixed after temporarily disabling Adblock Plus, you can be certain that the pr oblem lies within the filters. 12 A filter list may be directing Adblock Plus to block something that should be al lowed. To verify that the issue lies within the filter list, temporarily disable Adblock Plus on the website that you are experiencing the issue. If the issue i s fixed after temporarily disabling Adblock Plus, you can be certain that the pr oblem lies within the filters.
13 13
14 <section class="platform-chrome" markdown="1"> 14 <section class="platform-chrome" markdown="1">
15 ### Chrome 15 ### Chrome
16 16
17 1. Click the **Adblock Plus icon**. 17 1. Click the **Adblock Plus icon**.
18 2. Click **Enabled on this site**. 18 2. Click **Enabled on this site**.
19 <br>Adblock Plus is now disabled on the website you are on. 19 <br>Adblock Plus is now disabled on the website you are on.
20 </section> 20 </section>
21 21
22 <section class="platform-firefox" markdown="1"> 22 <section class="platform-firefox" markdown="1">
23 ### Firefox 23 ### Firefox
24 24
25 1. Click the **Adblock Plus icon**. 25 1. Click the **Adblock Plus icon**.
26 2. Click **Disable on [website name]**. 26 2. Click **Disable on [website name]**.
27 <br>Adblock Plus is now disabled on the website you are on. 27 <br>Adblock Plus is now disabled on the website you are on.
28 </section> 28 </section>
29 29
30 <section class="platform-ie" markdown="1"> 30 <section class="platform-msie" markdown="1">
31 ### Internet Explorer 31 ### Internet Explorer
32 32
33 1. Click the **Adblock Plus icon**. 33 1. Click the **Adblock Plus icon**.
34 2. Click **Disable on [website name]**. 34 2. Click **Disable on [website name]**.
35 <br>Adblock Plus is now disabled on the website you are on. 35 <br>Adblock Plus is now disabled on the website you are on.
36 </section> 36 </section>
37 37
38 <section class="platform-maxthon" markdown="1"> 38 <section class="platform-maxthon" markdown="1">
39 ### Maxthon 5 and 4.9 39 ### Maxthon 5 and 4.9
40 40
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137 <section class="platform-safari" markdown="1"> 137 <section class="platform-safari" markdown="1">
138 ### Safari 138 ### Safari
139 139
140 1. From the Safari toolbar, click the **Adblock Plus icon** and select **Options **. 140 1. From the Safari toolbar, click the **Adblock Plus icon** and select **Options **.
141 <br>The *Adblock Plus Options* tab opens. 141 <br>The *Adblock Plus Options* tab opens.
142 2. Click the **Update Now** button. 142 2. Click the **Update Now** button.
143 <br>The update is successful if the current date and time appears next to the li st. 143 <br>The update is successful if the current date and time appears next to the li st.
144 3. Close the window. 144 3. Close the window.
145 </section> 145 </section>
146 146
147 <section class="platform-samsung" markdown="1"> 147 <section class="platform-samsungBrowser" markdown="1">
148 ### Adblock Plus for Samsung Internet 148 ### Adblock Plus for Samsung Internet
149 149
150 1. Open the Adblock Plus for Samsung Internet app. 150 1. Open the Adblock Plus for Samsung Internet app.
151 2. Tap **Configure Filters**. 151 2. Tap **Configure Filters**.
152 3. Deselect the filter you want to update. 152 3. Deselect the filter you want to update.
153 4. Tap the back button to refresh. 153 4. Tap the back button to refresh.
154 5. Tap **Configure Filters**. 154 5. Tap **Configure Filters**.
155 6. Select the filter you want to update. 155 6. Select the filter you want to update.
156 <br>The update is successful if the current date and time appears next to the li st. 156 <br>The update is successful if the current date and time appears next to the li st.
157 7. Close the app. 157 7. Close the app.
158 </section> 158 </section>
159 159
160 <section class="platform-yandex" markdown="1"> 160 <section class="platform-yandexbrowser" markdown="1">
161 ### Yandex.Browser 161 ### Yandex.Browser
162 162
163 1. Click the **Yandex.Browser menu icon** and select **Extensions**. 163 1. Click the **Yandex.Browser menu icon** and select **Extensions**.
164 <br>The *Extensions* tab opens. 164 <br>The *Extensions* tab opens.
165 2. Locate Adblock Plus and click **More details**. 165 2. Locate Adblock Plus and click **More details**.
166 3. Click **Options**. 166 3. Click **Options**.
167 <br>The *Adblock Plus Options* tab opens. 167 <br>The *Adblock Plus Options* tab opens.
168 4. Click the **Update Now** button. 168 4. Click the **Update Now** button.
169 <br>The update is successful if the current date and time appears next to the li st. 169 <br>The update is successful if the current date and time appears next to the li st.
170 5. Close the tab. 170 5. Close the tab.
171 </section> 171 </section>
172 172
173 ## Report bad filters 173 ## Report bad filters
174 174
175 If updating the filter list(s) does not work, follow the steps below to report b ad filters. 175 If updating the filter list(s) does not work, follow the steps below to report b ad filters.
176 176
177 <section class="platform-chrome platform-ie platform-ios platform-maxthon platfo rm-opera platform-safari platform-samsung platform-yandex" markdown="1"> 177 <section class="platform-chrome platform-msie platform-ios platform-maxthon plat form-opera platform-safari platform-samsungBrowser platform-yandexbrowser" markd own="1">
178 ### Chrome, Internet Explorer, Adblock Plus for iOS, Maxthon, Opera, Safari, Adb lock Plus for Samsung Internet and Yandex.Browser 178 ### Chrome, Internet Explorer, Adblock Plus for iOS, Maxthon, Opera, Safari, Adb lock Plus for Samsung Internet and Yandex.Browser
179 179
180 1. Go to the [forum](https://adblockplus.org/forum/). 180 1. Go to the [forum](https://adblockplus.org/forum/).
181 2. Click the appropriate topic (e.g. Adblock Plus for Chrome Support). 181 2. Click the appropriate topic (e.g. Adblock Plus for Chrome Support).
182 3. Click the first topic (e.g. Read this if you still see ads on Chrome). 182 3. Click the first topic (e.g. Read this if you still see ads on Chrome).
183 </section> 183 </section>
184 184
185 <section class="platform-firefox" markdown="1"> 185 <section class="platform-firefox" markdown="1">
186 ### Firefox 186 ### Firefox
187 187
188 1. Click the **Adblock Plus icon** and select **Report issue on this page**. 188 1. Click the **Adblock Plus icon** and select **Report issue on this page**.
189 <br/>The *Issue Reporter* window opens. 189 <br/>The *Issue Reporter* window opens.
190 2. Select the radio button labeled **Adblock Plus is blocking too much**. 190 2. Select the radio button labeled **Adblock Plus is blocking too much**.
191 3. Click **Next**. 191 3. Click **Next**.
192 4. Attach a screenshot and click **Next**. 192 4. Attach a screenshot and click **Next**.
193 5. Enter your email address in the *Email* field. 193 5. Enter your email address in the *Email* field.
194 6. Optionally, enter a comment in the *Comment* field. 194 6. Optionally, enter a comment in the *Comment* field.
195 7. Click **Send report**. 195 7. Click **Send report**.
196 8. Your report is automatically sent to the filter hosts. 196 8. Your report is automatically sent to the filter hosts.
197 <br/>**Tip**: Filter hosts may not be able reply to your issue directly, so plea se provide any additional information that will help make the problem reproducib le. 197 <br/>**Tip**: Filter hosts may not be able reply to your issue directly, so plea se provide any additional information that will help make the problem reproducib le.
198 </section> 198 </section>
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