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1 { | 1 { |
2 "title": { | 2 "title": { |
3 "message": "FAQ - Troubleshooting" | 3 "message": "FAQ - Troubleshooting" |
4 }, | 4 }, |
5 "s1": { | 5 "s1": { |
6 "message": "I (accidentally) blocked something. How can I unblock it again?" | 6 "message": "I (accidentally) blocked something. How can I unblock it again?" |
7 }, | 7 }, |
8 "s2": { | 8 "s2": { |
9 "message": "In Firefox:" | 9 "message": "In Firefox:" |
10 }, | 10 }, |
(...skipping 26 matching lines...) Expand all Loading... |
37 }, | 37 }, |
38 "s12": { | 38 "s12": { |
39 "message": "In Opera:" | 39 "message": "In Opera:" |
40 }, | 40 }, |
41 "s13": { | 41 "s13": { |
42 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\"." | 42 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\"." |
43 }, | 43 }, |
44 "s14": { | 44 "s14": { |
45 "message": "Find Adblock Plus there and click its small tool-icon on the rig
ht side and choose \"Preferences\"." | 45 "message": "Find Adblock Plus there and click its small tool-icon on the rig
ht side and choose \"Preferences\"." |
46 }, | 46 }, |
47 "s15": { | |
48 "message": "Go to the \"Add your own filters\" tab. Here you can remove the
custom filters." | |
49 }, | |
50 "s16": { | 47 "s16": { |
51 "message": "I have Adblock Plus but I am still getting ads! Why?" | 48 "message": "I have Adblock Plus but I am still getting ads! Why?" |
52 }, | 49 }, |
53 "s17": { | 50 "s17": { |
54 "message": "Make sure Adblock Plus is enabled." | 51 "message": "Make sure Adblock Plus is enabled." |
55 }, | 52 }, |
56 "s18": { | |
57 "message": "In Firefox:" | |
58 }, | |
59 "s19": { | 53 "s19": { |
60 "message": "Select Firefox >> Add-ons (for Mac OS X / Linux, select \"Tools\
" from the menubar >> \"Add-Ons\"), this will open your Firefox Add-ons Manager.
Click on \"Extensions\", find Adblock Plus there, go to \"Options\" and then en
sure \"Disable everywhere\" is unchecked." | 54 "message": "Select Firefox >> Add-ons (for Mac OS X / Linux, select \"Tools\
" from the menubar >> \"Add-Ons\"), this will open your Firefox Add-ons Manager.
Click on \"Extensions\", find Adblock Plus there, go to \"Options\" and then en
sure \"Disable everywhere\" is unchecked." |
61 }, | 55 }, |
62 "s20": { | |
63 "message": "In Chrome:" | |
64 }, | |
65 "s21": { | 56 "s21": { |
66 "message": "Click the Chrome menu button, then go to \"Tools\" and choose \"
Extensions\". Find Adblock Plus there and ensure \"Enabled\" is ticked on the ri
ght." | 57 "message": "Click the Chrome menu button, then go to \"Tools\" and choose \"
Extensions\". Find Adblock Plus there and ensure \"Enabled\" is ticked on the ri
ght." |
67 }, | 58 }, |
68 "s22": { | |
69 "message": "In Opera:" | |
70 }, | |
71 "s23": { | 59 "s23": { |
72 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\". Find Adblock Plus there and ensure
it is not greyed-out and enabled." | 60 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\". Find Adblock Plus there and ensure
it is not greyed-out and enabled." |
73 }, | 61 }, |
74 "s24": { | 62 "s24": { |
75 "message": "Make sure you are subscribed to a filter subscription." | 63 "message": "Make sure you are subscribed to a filter subscription." |
76 }, | 64 }, |
77 "s25": { | |
78 "message": "In Firefox:" | |
79 }, | |
80 "s26": { | 65 "s26": { |
81 "message": "In Firefox select Firefox >> Add-ons (for Mac OS X / Linux, sele
ct \"Tools\" from the menubar >> \"Add-Ons\"), this will open your Firefox Add-o
ns Manager." | 66 "message": "In Firefox select Firefox >> Add-ons (for Mac OS X / Linux, sele
ct \"Tools\" from the menubar >> \"Add-Ons\"), this will open your Firefox Add-o
ns Manager." |
82 }, | 67 }, |
83 "s27": { | 68 "s27": { |
84 "message": "Click on \"Extensions\", find Adblock Plus there, go to \"Option
s\" and click on \"Filter preferences...\"." | 69 "message": "Click on \"Extensions\", find Adblock Plus there, go to \"Option
s\" and click on \"Filter preferences...\"." |
85 }, | 70 }, |
86 "s28": { | 71 "s28": { |
87 "message": "Ensure there is a filter subscription (\"EasyList\" or \"Fanboy'
s Adblock List\") that is enabled (ticked):" | 72 "message": "Ensure there is a filter subscription (\"EasyList\" or \"Fanboy'
s Adblock List\") that is enabled (ticked):" |
88 }, | 73 }, |
89 "s29": { | |
90 "message": "In Chrome:" | |
91 }, | |
92 "s30": { | 74 "s30": { |
93 "message": "Click the Chrome menu button, then go to \"Tools\" and choose \"
Extensions\" (for Mac OS X / Linux go to menubar \"Window\" >> \"Extensions\")." | 75 "message": "Click the Chrome menu button, then go to \"Tools\" and choose \"
Extensions\" (for Mac OS X / Linux go to menubar \"Window\" >> \"Extensions\")." |
94 }, | 76 }, |
95 "s31": { | 77 "s31": { |
96 "message": "Find Adblock Plus there, click \"Options\" below its description
." | 78 "message": "Find Adblock Plus there, click \"Options\" below its description
." |
97 }, | 79 }, |
98 "s32": { | 80 "s32": { |
99 "message": "Make sure there is a filter subscription (\"EasyList\" or \"Fanb
oy's Adblock List\") that is enabled (ticked):" | 81 "message": "Make sure there is a filter subscription (\"EasyList\" or \"Fanb
oy's Adblock List\") that is enabled (ticked):" |
100 }, | 82 }, |
101 "s33": { | |
102 "message": "In Opera:" | |
103 }, | |
104 "s34": { | 83 "s34": { |
105 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\" ." | 84 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\" ." |
106 }, | 85 }, |
107 "s35": { | 86 "s35": { |
108 "message": "Find Adblock Plus there, click its small tool-icon on the right
side and choose \"Preferences\"." | 87 "message": "Find Adblock Plus there, click its small tool-icon on the right
side and choose \"Preferences\"." |
109 }, | 88 }, |
110 "s36": { | |
111 "message": "Ensure there is a filter subscription (\"EasyList\" or \"Fanboy'
s Adblock List\") that is enabled (ticked):" | |
112 }, | |
113 "s37": { | 89 "s37": { |
114 "message": "Make sure Adblock Plus does not whitelist the website." | 90 "message": "Make sure Adblock Plus does not whitelist the website." |
115 }, | 91 }, |
116 "s38": { | |
117 "message": "In Firefox:" | |
118 }, | |
119 "s39": { | |
120 "message": "Select Firefox >> Add-ons (for Mac OS X / Linux, select \"Tools\
" from the menubar >> \"Add-Ons\"), this will open your Firefox Add-ons Manager.
" | |
121 }, | |
122 "s40": { | |
123 "message": "Click on \"Extensions\", find Adblock Plus there, go to \"Option
s\" and click on \"Filter preferences...\"." | |
124 }, | |
125 "s41": { | 92 "s41": { |
126 "message": "Go to the \"Custom filters\" tab on the top, right-click \"Excep
tion Rules\" (if it is there) and choose \"Show/hide filters\"." | 93 "message": "Go to the \"Custom filters\" tab on the top, right-click \"Excep
tion Rules\" (if it is there) and choose \"Show/hide filters\"." |
127 }, | 94 }, |
128 "s42": { | 95 "s42": { |
129 "message": "Ensure the right window does not contain any sites you do not wa
nt to see ads on:" | 96 "message": "Ensure the right window does not contain any sites you do not wa
nt to see ads on:" |
130 }, | 97 }, |
131 "s43": { | |
132 "message": "In Chrome:" | |
133 }, | |
134 "s44": { | |
135 "message": "Click the Chrome menu button, then go to \"Tools\" and choose \"
Extensions\" (for Mac OS X / Linux go to menubar \"Window\" >> \"Extensions\")." | |
136 }, | |
137 "s45": { | 98 "s45": { |
138 "message": "Find Adblock Plus there, click \"Options\" below its description
and then go to the \"Whitelisted domains\" tab." | 99 "message": "Find Adblock Plus there, click \"Options\" below its description
and then go to the \"Whitelisted domains\" tab." |
139 }, | 100 }, |
140 "s46": { | 101 "s46": { |
141 "message": "Ensure the text box does not contain any sites you do not want t
o see ads on:" | 102 "message": "Ensure the text box does not contain any sites you do not want t
o see ads on:" |
142 }, | 103 }, |
143 "s47": { | |
144 "message": "In Opera:" | |
145 }, | |
146 "s48": { | |
147 "message": "Click the \"Menu\" button (for Mac OS X / Linux, \"Tools\"), sel
ect \"Extensions\" >> \"Manage Extensions\"." | |
148 }, | |
149 "s49": { | |
150 "message": "Find Adblock Plus there, click its small tool-icon on the right
side and choose \"Preferences\"." | |
151 }, | |
152 "s50": { | 104 "s50": { |
153 "message": "Click the \"Whitelisted domains\" tab at the top and ensure the
text box does not contain any sites you do not want to see ads on:" | 105 "message": "Click the \"Whitelisted domains\" tab at the top and ensure the
text box does not contain any sites you do not want to see ads on:" |
154 }, | 106 }, |
155 "s51": { | 107 "s51": { |
156 "message": "I did all previous steps but I am still getting ads!" | 108 "message": "I did all previous steps but I am still getting ads!" |
157 }, | 109 }, |
158 "s52": { | 110 "s52": { |
159 "message": "It could be that a malicious extension in your browser injects a
ds into webpages. Please <a>read this guide</a> how to detect such extensions an
d get rid of them." | 111 "message": "It could be that a malicious extension in your browser injects a
ds into webpages. Please <a>read this guide</a> how to detect such extensions an
d get rid of them." |
160 }, | 112 }, |
161 "s53": { | 113 "s53": { |
162 "message": "Sometimes <a>resetting Firefox</a> or <a>creating a new browser
profile for Chrome</a> works wonders." | 114 "message": "Sometimes <a>resetting Firefox</a> or <a>creating a new browser
profile for Chrome</a> works wonders." |
163 }, | 115 }, |
164 "s54": { | 116 "s54": { |
165 "message": "If anything did not help, please report the websites with unbloc
ked ads in <a>our forum</a>." | 117 "message": "If anything did not help, please report the websites with unbloc
ked ads in <a>our forum</a>." |
166 } | 118 } |
167 } | 119 } |
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