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Issue 29363713: No issue - Help Center Adblock Plus topics (Closed)
Patch Set: Draft 2 Created Dec. 13, 2016, 6:14 p.m.
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1 ## Acceptable Ads is turned off, but I still see ads. 1 ## I still see ads
2 2
3 Follow the recommendations below if you turned off the Acceptable Ads feature wi thin Adblock Plus but still see ads. 3 Follow the suggestions below if you still see ads after installing Adblock Plus.
4 4
5 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/). 5 ### Turn off Acceptable Ads
Philip Hill 2017/01/05 12:57:53 Shouldn't we better start with ABP enabled, then F
Lisa 2017/01/12 15:09:36 Done.
6
7 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off.
8
9 <? include blockads-chrome ?>
10 <? include blockads-firefox ?>
11 <? include blockads-internetexplorer ?>
12 <? include blockads-adblockplusforios ?>
13 <? include blockads-maxthon ?>
14 <? include blockads-opera ?>
15 <? include blockads-safari ?>
16 <? include blockads-samsung ?>
17 <? include blockads-yandexbrowser ?>
6 18
7 ### Verify your filter list(s) 19 ### Verify your filter list(s)
8 20
9 Adblock Plus requires filter lists to block ads. A default filter list - EasyLis t - based on your browser's language settings is automatically activated when y ou install Adblock Plus. It blocks ads from the most popular (often English lang uage-based) websites. However, it does not block ads on less popular national we bsites. For example, if you live in Germany you should subscribe to the national German filter list. 21 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list.
10 22
11 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions). 23 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions).
12 24
13 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing. 25 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing.
14 26
15 ### Make sure Adblock Plus is enabled 27 ### Make sure Adblock Plus is enabled
16 28
17 #### Chrome 29 **Chrome**
18 30
19 1. Right-click the **Adblock Plus icon** and select **Manage extensions**. 31 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**.
20 2. Check the box labeled **Enabled**. 32 <br>The *Settings* tab opens.
33 2. Select **Extensions** from the left menu.
34 3. Locate Adblock Plus and verify that it is enabled.
scott 2017/01/05 08:08:59 We should be clearer here and state that they shou
Lisa 2017/01/12 15:09:35 Done.
35 4. Close the tab.
21 36
22 #### Firefox 37 **Firefox**
23 38
24 1. Click the **Adblock Plus icon**. 39 1. **Mac OS X and Linux**: From the Mac menu bar, click **Tools** and select **A dd-ons**.
25 2. Select **Disable everywhere**. 40 <br>**Windows**: Click the **Firefox menu icon** in the upper right corner of th e toolbar and select **Add-ons**.
41 <br>The *Add-ons Manager* tab opens.
42 2. Select **Extensions** from the left menu.
43 3. Locate Adblock Plus and verify that it is enabled.
26 44
Philip Hill 2017/01/05 12:57:53 In Firefox, there is an additional toggle switch i
Lisa 2017/01/12 15:09:34 Done.
27 #### Internet Explorer 45 **Internet Explorer**
28 46
29 1. Click the **Adblock Plus icon**. 47 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**.
30 2. Select **Disable everywhere**. 48 <br>The *Manage Add-ons* window opens.
49 2. Locate and select Adblock Plus.
50 3. Verify that Adblock Plus is enabled.
51 4. Close the window.
31 52
32 #### Maxthon 53 **Maxthon**
33 54
34 1. Click the **Maxthon main menu icon** and select the *Extensions* tab. 55 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**.
35 2. Check the box labeled **Adblock Plus**. 56 <br>The *Extensions* tab opens.
57 2. Locate Adblock Plus and verify that it is enabled.
scott 2017/01/05 08:08:59 We should be clearer here and state that they shou
Lisa 2017/01/12 15:09:34 Done.
58 3. Close the tab.
36 59
37 #### Opera 60 **Opera**
38 61
39 1. Right-click the **Adblock Plus icon** and select **Manage Extensions**. 62 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**.
40 2. Select **Enable**. 63 <br>The *Extensions* tab opens.
64 2. Select **All** from the left menu.
65 3. Locate Adblock Plus and verify that it is enabled.
66 4. Close the tab.
41 67
42 #### Safari 68 **Safari**
43 69
44 1. From the menu bar, click **Safari** and select **Preferences**. 70 1. From the Mac menu bar, click **Safari** and select **Preferences**.
45 2. Select the *Extensions* tab. 71 <br>The *Preferences* window opens.
46 3. Check the box labeled **Enable Adblock Plus**. 72 2. Select the **Extensions** tab.
73 3. Locate Adblock Plus and verify that it is enabled.
scott 2017/01/05 08:08:58 It would be good to note to the user that enabling
Lisa 2017/01/12 15:09:35 Acknowledged.
47 74
48 #### Yandex.Browser 75 **Yandex.Browser**
49 76
50 1. Right-click the **Adblock Plus icon** and select **Manage extensions**. 77 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**.
51 2. Locate Adblock Plus and click the **On/Off** button. 78 <br>The *Settings* tab opens.
79 2. Select the **Extensions** tab.
80 3. Locate Adblock Plus and verify that it is turned on.
scott 2017/01/05 08:08:58 'verify that it is toggled on' sounds a bit better
Lisa 2017/01/12 15:09:36 Done.
81 4. Close the tab.
52 82
53 ### Make sure the website is not whitelisted 83 ### Make sure the website is not whitelisted
54 84
55 <? include removewhitelist-chrome ?> 85 <? include removewhitelist-chrome ?>
56 <? include removewhitelist-firefox ?> 86 <? include removewhitelist-firefox ?>
57 <? include removewhitelist-internetexplorer ?> 87 <? include removewhitelist-internetexplorer ?>
58 <? include removewhitelist-adblockplusforios ?> 88 <? include removewhitelist-adblockplusforios ?>
59 <? include removewhitelist-maxthon ?> 89 <? include removewhitelist-maxthon ?>
60 <? include removewhitelist-opera ?> 90 <? include removewhitelist-opera ?>
61 <? include removewhitelist-safari ?> 91 <? include removewhitelist-safari ?>
62 <? include removewhitelist-yandexbrowser ?> 92 <? include removewhitelist-yandexbrowser ?>
63 93
64 ### Check to see if your computer is infected with adware/malware 94 ### Check to see if your computer is infected with adware/malware
65 95
66 ##### What is adware? 96 ##### What is adware?
67 97
68 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers. 98 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers.
69 99
70 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware). 100 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware).
101
102 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/).
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