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1 ## Adblock Plus will not install | 1 ## Problems installing |
2 | 2 |
3 Refer to the suggestions below if you are having trouble installing Adblock Plu
s. If you still cannot install Adblock Plus after trying these suggestions, plea
se contact <support@adblockplus.org>. | 3 Refer to the suggestions below if you are having trouble installing Adblock Plu
s. |
4 | 4 |
5 ### Chrome | 5 ### Chrome |
6 | 6 |
7 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org) OR the [Chrome Web Store](https://chrome.google.com/webstore/detail/
adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb). | 7 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org) OR the [Chrome Web Store](https://chrome.google.com/webstore/detail/
adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb). |
8 2. Ensure that your browser is on version 41 or higher. Follow the steps below t
o check your browser version. | 8 2. Ensure that your browser is on version 41 or higher. Follow the steps below t
o check your browser version. |
9 1. Open Chrome. | 9 1. Open Chrome. |
10 2. Click the **Chrome menu icon** and select **Settings**. | 10 2. Click the **Chrome menu icon** and select **Settings**. |
11 3. Select **About** from the left menu. | 11 3. Select **About** from the left menu. |
12 <br> The version is displayed below the Chrome icon. If your browser is out-
of-date, Chrome will automatically start the update process. | 12 <br> The version is displayed below the Chrome icon. If your browser is out-
of-date, Chrome will automatically start the update process. |
13 3. If you are still experiencing issues, try [restoring Chrome settings to defau
lt](https://support.google.com/chrome/answer/3296214). | 13 3. [Uninstall](https://support.google.com/chrome_webstore/answer/2664769?hl=en)
and reinstall Adblock Plus. |
| 14 4. If you are still experiencing issues, try [restoring Chrome settings to defau
lt](https://support.google.com/chrome/answer/3296214). |
14 | 15 |
15 ### Firefox | 16 ### Firefox |
16 | 17 |
17 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org) OR [Firefox Add-ons](https://addons.mozilla.org/en-US/firefox/addon/
adblock-plus/?src=ss). | 18 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org) OR [Firefox Add-ons](https://addons.mozilla.org/en-US/firefox/addon/
adblock-plus/?src=ss). |
18 2. Ensure that your browser is on version 38 or higher. Follow the steps below t
o check your browser version. | 19 2. Ensure that your browser is on version 38 or higher. Follow the steps below t
o check your browser version. |
19 1. Open Firefox. | 20 1. Open Firefox. |
20 2. Click the **Firefox menu icon**. | 21 2. Click the **Firefox menu icon**. |
21 3. Click the **Help icon**. | 22 3. Click the **Help icon**. |
22 4. Select **About Firefox**. | 23 4. Select **About Firefox**. |
23 <br> The *About Firefox* window opens. | 24 <br> The *About Firefox* window opens. |
24 <br> The version is displayed next to the Firefox icon. If your browser is o
ut-of-date, Chrome will automatically start the update process. | 25 <br> The version is displayed next to the Firefox icon. If your browser is o
ut-of-date, Firefox will automatically start the update process. |
25 3. Receiving a 'corrupt download' or 'conflict with other extensions' error? Ref
er to this Mozilla article about the [inability to install add-ons](https://supp
ort.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes?redirectloc
ale=en-US&redirectslug=unable-install-add-ons-or-extensions). | 26 3. [Uninstall](https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_
how-to-remove-extensions-and-themes) and reinstall Adblock Plus. |
26 4. If you are still experiencing issues, try [refreshing Firefox](https://suppor
t.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). | 27 4. Receiving a 'corrupt download' or 'conflict with other extensions' error? Ref
er to this Mozilla article about the [inability to install add-ons](https://supp
ort.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes?redirectloc
ale=en-US&redirectslug=unable-install-add-ons-or-extensions). |
| 28 5. If you are still experiencing issues, try [refreshing Firefox](https://suppor
t.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings). |
27 | 29 |
28 ### Internet Explorer | 30 ### Internet Explorer |
29 | 31 |
30 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org). | 32 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org). |
31 2. Ensure that your browser is on version 8 or higher. Follow the steps below to
check your browser version. | 33 2. Ensure that your browser is on version 8 or higher. Follow the steps below to
check your browser version. |
32 1. Open Internet Explorer. | 34 1. Open Internet Explorer. |
33 2. Click the **Help icon**. | 35 2. Click the **Help icon**. |
34 3. Select **About Internet Explorer**. | 36 3. Select **About Internet Explorer**. |
35 <br> The *About Internet Explorer* window opens. | 37 <br> The *About Internet Explorer* window opens. |
36 <br> The version is displayed below the Internet Explorer icon. | 38 <br> The version is displayed below the Internet Explorer icon. |
37 3. [Uninstall](https://support.microsoft.com/en-us/search?query=uninstall%20a%20
program) and reinstall Adblock Plus. | 39 3. [Uninstall](https://support.microsoft.com/en-us/help/17447/windows-internet-e
xplorer-11-manage-add-ons)and reinstall Adblock Plus. |
38 | 40 |
39 ### Opera | 41 ### Opera |
40 | 42 |
41 1. Ensure that you downloaded the extension from [Opera Add-ons](https://addons.
opera.com/en/extensions/details/opera-adblock/?display=en-US). | 43 1. Ensure that you downloaded the extension from [Opera Add-ons](https://addons.
opera.com/en/extensions/details/opera-adblock/?display=en-US). |
42 2. Ensure that your browser is on version 28 or higher. Follow the steps below t
o check your browser version. | 44 2. Ensure that your browser is on version 28 or higher. Follow the steps below t
o check your browser version. |
43 1. Open Opera. | 45 1. Open Opera. |
44 2. Click the **Opera icon**. | 46 2. Click the **Opera menu icon**. |
45 3. Select **About Opera**. | 47 3. Select **About Opera**. |
46 <br> If your browser is out-of-date, Opera will automatically start the upda
te process. | 48 <br> If your browser is out-of-date, Opera will automatically start the upda
te process. |
| 49 3. [Uninstall](http://help.opera.com/Mac/11.60/en/extensions.html) and reinstall
Adblock Plus. |
47 | 50 |
48 ### Safari | 51 ### Safari |
49 | 52 |
50 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org). | 53 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org). |
51 2. Ensure that your browser is on version 6.0 or higher. Follow the steps below
to check your browser version. | 54 2. Ensure that your browser is on version 6.0 or higher. Follow the steps below
to check your browser version. |
52 1. Open Safari. | 55 1. Open Safari. |
53 2. Click **Safari**. | 56 2. Click **Safari**. |
54 3. Select **About Safari**. | 57 3. Select **About Safari**. |
55 <br> The *About Safari* window opens. | 58 <br> The *About Safari* window opens. |
56 <br> The version is displayed below the Safari icon. | 59 <br> The version is displayed below the Safari icon. |
| 60 3. [Uninstall](https://support.apple.com/en-us/HT203051) and reinstall Adblock P
lus. |
57 | 61 |
58 ### Yandex.Browser | 62 ### Yandex.Browser |
59 | 63 |
60 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org). | 64 1. Ensure that you downloaded the extension from [AdblockPlus.org](https://adblo
ckplus.org). |
61 2. Ensure that your browser is on version 16.6 or higher. Follow the steps below
to check your browser version. | 65 2. Ensure that your browser is on version 16.6 or higher. Follow the steps below
to check your browser version. |
62 1. Open Yandex Browser. | 66 1. Open Yandex Browser. |
63 2. Click the **Yandex.Browser menu icon**, hover over **Advanced** and selec
t **About Yandex.Browser**. | 67 2. Click the **Yandex.Browser menu icon**, hover over **Advanced** and selec
t **About Yandex.Browser**. |
64 <br> The *About* tab opens. | 68 <br> The *About* tab opens. |
65 <br> The version is displayed below the Yandex.Browser icon. | 69 <br> The version is displayed to the left of the Yandex.Browser icon. |
| 70 3. [Uninstall](https://yandex.com/support/browser/feedback/del-extension.xml) an
d reinstall Adblock Plus. |
| 71 |
| 72 If you still cannot install Adblock Plus after trying these suggestions, please
contact <support@adblockplus.org>. |
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