Delta Between Two Patch Sets: pages/adblock-plus/adblock-plus-breaks-the-websites-i-visit.md
Issue 29363713:
No issue - Help Center Adblock Plus topics (Closed)
Left Patch Set: Draft 3
Created Jan. 13, 2017, 1:42 a.m.
Right Patch Set: Draft 5
Created June 1, 2017, 4:37 p.m.
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| 1 title=Adblock Plus breaks the websites I visit | eyeo Help | |
| 2 description=In rare instances, Adblock Plus may prevent some websites from funct ioning correctly. This is typically not a bug but rather a problem with the filt ers (or filter subscription). | |
| 3 | |
| 1 ## Adblock Plus breaks the websites I visit | 4 ## Adblock Plus breaks the websites I visit |
| 2 | 5 |
| 3 In rare instances, Adblock Plus may prevent some websites from functioning corre ctly. This is typically not a bug but rather a problem with the filters (or filt er subscription). The filter lists may be directing Adblock Plus to block someth ing that should be allowed. To verify that the issue lies within the filter list , temporarily disable Adblock Plus. If the issue is fixed after disabling Adbloc k Plus, you can be certain that the problem lies within the filters. | 6 In rare instances, Adblock Plus may prevent some websites from functioning corre ctly. This is typically not a bug but rather a problem with the filters (or filt er subscription). |
| 7 | |
| 8 ### Temporarily disable Adblock Plus on a website | |
| 9 | |
| 10 A filter list may be directing Adblock Plus to block something that should be al lowed. To verify that the issue lies within the filter list, temporarily disable Adblock Plus on the website that you are experiencing the issue. If the issue i s fixed after temporarily disabling Adblock Plus, you can be certain that the pr oblem lies within the filters. | |
| 11 | |
| 12 **Chrome** | |
| 13 | |
| 14 1. Click the **Adblock Plus icon**. | |
| 15 2. Click **Enabled on this site**. | |
| 16 <br>Adblock Plus is now disabled on the website you are on. | |
| 17 | |
| 18 **Firefox** | |
| 19 | |
| 20 1. Click the **Adblock Plus icon**. | |
| 21 2. Click **Disable on [website name]**. | |
| 22 <br>Adblock Plus is now disabled on the website you are on. | |
| 23 | |
| 24 **Internet Explorer** | |
| 25 | |
| 26 1. Click the **Adblock Plus icon**. | |
| 27 2. Click **Disable on [website name]**. | |
| 28 <br>Adblock Plus is now disabled on the website you are on. | |
| 29 | |
| 30 **Maxthon 5 and 4.9** | |
| 31 | |
| 32 1. Click the **Adblock Plus icon**. | |
| 33 2. Click **Block ads on this website**. | |
| 34 <br>Adblock Plus is now disabled on the website you are on. | |
| 35 | |
| 36 **Opera** | |
| 37 | |
| 38 1. Click the **Adblock Plus icon**. | |
| 39 2. Click **Enabled on this site**. | |
| 40 <br>Adblock Plus is now disabled on the website you are on. | |
| 41 | |
| 42 **Safari** | |
| 43 | |
| 44 1. Click the **Adblock Plus icon**. | |
| 45 2. Click **Enabled on this site**. | |
| 46 <br>Adblock Plus is now disabled on the website you are on. | |
| 47 | |
| 48 **Yandex.Browser** | |
| 49 | |
| 50 1. Click the **Adblock Plus icon**. | |
| 51 2. Click **Enabled on this site**. | |
| 52 <br>Adblock Plus is now disabled on the website you are on. | |
| 4 | 53 |
| 5 ### Update the filter list(s) | 54 ### Update the filter list(s) |
| 6 | 55 |
| 7 **Chrome** | 56 **Chrome** |
| 8 | 57 |
| 9 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**.. | 58 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**.. |
| 10 <br>The *Settings* tab opens. | 59 <br>The *Settings* tab opens. |
| 11 2. Select **Extensions** from the left menu. | 60 2. Select **Extensions** from the left menu. |
| 12 3. Locate Adblock Plus and click **Options**. | 61 3. Locate Adblock Plus and click **Options**. |
| 13 <br>The *Adblock Plus Options* page opens. | 62 <br>The *Adblock Plus Options* page opens. |
| 14 4. Click the **Update Now** button. | 63 4. Click the **Update Now** button. |
| 15 <br>The update is successful if the current date and time appears next to the li st. | 64 <br>The update is successful if the current date and time appears next to the li st. |
| 16 5. Close the tab. | 65 5. Close the tab. |
| 17 | 66 |
| 18 **Firefox** | 67 **Firefox** |
| 19 | 68 |
| 20 1. **Mac OS X and Linux**: From the Mac menu bar, click **Tools** and select **A dd-ons**. | 69 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and select **Add-ons**. |
| 21 <br>**Windows**: Click the **Firefox menu icon** in the upper right corner of th e toolbar and select **Add-ons**. | |
| 22 <br>The *Add-ons Manager* tab opens. | 70 <br>The *Add-ons Manager* tab opens. |
| 23 2. Select **Extensions** from the left menu. | 71 2. Select **Extensions** from the left menu. |
| 24 3. Select Adblock Plus and click **Preferences** (Mac)/**Options** (Windows). | 72 3. Select Adblock Plus and click **Preferences** (Mac)/**Options** (Windows). |
| 25 4. Click the **Filter preferences** button. | 73 4. Click the **Filter preferences** button. |
| 26 <br>The *Adblock Plus Filter preferences* window opens. | 74 <br>The *Adblock Plus Filter preferences* window opens. |
| 27 5. Click the **Actions** drop-down menu next to the filter you want to update. | 75 5. Click the **Actions** drop-down menu next to the filter you want to update. |
| 28 6. Select **Update filters**. | 76 6. Select **Update filters**. |
| 29 <br>The update is successful if the current date and time appears next to the li st. | 77 <br>The update is successful if the current date and time appears next to the li st. |
| 30 7. Repeat steps 5 and 6 for each filter list. | 78 7. Repeat steps 5 and 6 for each filter list. |
| 31 8. Close the window. | 79 8. Close the window. |
| (...skipping 81 matching lines...) Expand 10 before | Expand all | Expand 10 after Loading... | |
| 113 1. Click the **Adblock Plus icon** and select **Report issue on this page**. | 161 1. Click the **Adblock Plus icon** and select **Report issue on this page**. |
| 114 <br/>The *Issue Reporter* window opens. | 162 <br/>The *Issue Reporter* window opens. |
| 115 2. Select the radio button labeled **Adblock Plus is blocking too much**. | 163 2. Select the radio button labeled **Adblock Plus is blocking too much**. |
| 116 3. Click **Next**. | 164 3. Click **Next**. |
| 117 4. Attach a screenshot and click **Next**. | 165 4. Attach a screenshot and click **Next**. |
| 118 5. Enter your email address in the *Email* field. | 166 5. Enter your email address in the *Email* field. |
| 119 6. Optionally, enter a comment in the *Comment* field. | 167 6. Optionally, enter a comment in the *Comment* field. |
| 120 7. Click **Send report**. | 168 7. Click **Send report**. |
| 121 8. Your report is automatically sent to the filter hosts. | 169 8. Your report is automatically sent to the filter hosts. |
| 122 <br/>**Tip**: Filter hosts may not be able reply to your issue directly, so plea se provide any additional information that will help make the problem reproducib le. | 170 <br/>**Tip**: Filter hosts may not be able reply to your issue directly, so plea se provide any additional information that will help make the problem reproducib le. |
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