Delta Between Two Patch Sets: pages/adblock-plus/i-still-see-ads.md
Issue 29363713:
No issue - Help Center Adblock Plus topics (Closed)
Left Patch Set: Draft 2
Created Dec. 13, 2016, 6:14 p.m.
Right Patch Set: Draft 5
Created June 1, 2017, 4:37 p.m.
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| 1 title=I still see ads | eyeo Help | |
| 2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists. | |
| 3 | |
| 1 ## I still see ads | 4 ## I still see ads |
| 2 | 5 |
| 3 Follow the suggestions below if you still see ads after installing Adblock Plus. | 6 Follow the suggestions below if you still see ads after installing Adblock Plus. |
| 4 | |
| 5 ### Turn off Acceptable Ads | |
|
Philip Hill
2017/01/05 12:57:53
Shouldn't we better start with ABP enabled, then F
Lisa
2017/01/12 15:09:36
Done.
| |
| 6 | |
| 7 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off. | |
| 8 | |
| 9 <? include blockads-chrome ?> | |
| 10 <? include blockads-firefox ?> | |
| 11 <? include blockads-internetexplorer ?> | |
| 12 <? include blockads-adblockplusforios ?> | |
| 13 <? include blockads-maxthon ?> | |
| 14 <? include blockads-opera ?> | |
| 15 <? include blockads-safari ?> | |
| 16 <? include blockads-samsung ?> | |
| 17 <? include blockads-yandexbrowser ?> | |
| 18 | |
| 19 ### Verify your filter list(s) | |
| 20 | |
| 21 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list. | |
| 22 | |
| 23 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions). | |
| 24 | |
| 25 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing. | |
| 26 | 7 |
| 27 ### Make sure Adblock Plus is enabled | 8 ### Make sure Adblock Plus is enabled |
| 28 | 9 |
| 29 **Chrome** | 10 **Chrome** |
| 30 | 11 |
| 31 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**. | 12 1. Click the **Chrome menu icon** in the upper right corner of the toolbar and s elect **Settings**. |
| 32 <br>The *Settings* tab opens. | 13 <br>The *Settings* tab opens. |
| 33 2. Select **Extensions** from the left menu. | 14 2. Select **Extensions** from the left menu. |
| 34 3. Locate Adblock Plus and verify that it is enabled. | 15 3. Locate Adblock Plus and verify that **Enabled** is checked. |
|
scott
2017/01/05 08:08:59
We should be clearer here and state that they shou
Lisa
2017/01/12 15:09:35
Done.
| |
| 35 4. Close the tab. | 16 4. Close the tab. |
| 36 | 17 |
| 37 **Firefox** | 18 **Firefox** |
| 38 | 19 |
| 39 1. **Mac OS X and Linux**: From the Mac menu bar, click **Tools** and select **A dd-ons**. | 20 1. Click the **Firefox menu icon** in the upper right corner of the toolbar and select **Add-ons**. |
| 40 <br>**Windows**: Click the **Firefox menu icon** in the upper right corner of th e toolbar and select **Add-ons**. | |
| 41 <br>The *Add-ons Manager* tab opens. | 21 <br>The *Add-ons Manager* tab opens. |
| 42 2. Select **Extensions** from the left menu. | 22 2. Select **Extensions** from the left menu. |
| 43 3. Locate Adblock Plus and verify that it is enabled. | 23 3. Locate Adblock Plus and verify that it is not disabled. |
| 24 4. From the Firefox toolbar, click the **Adblock Plus icon**. | |
| 25 5. Verify that **Disable everywhere** is NOT checked. | |
| 26 6. Close the tab. | |
| 44 | 27 |
|
Philip Hill
2017/01/05 12:57:53
In Firefox, there is an additional toggle switch i
Lisa
2017/01/12 15:09:34
Done.
| |
| 45 **Internet Explorer** | 28 **Internet Explorer** |
| 46 | 29 |
| 47 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**. | 30 1. Click **Tools** in the upper right corner of the toolbar and select **Manage add-ons**. |
| 48 <br>The *Manage Add-ons* window opens. | 31 <br>The *Manage Add-ons* window opens. |
| 49 2. Locate and select Adblock Plus. | 32 2. Locate and select Adblock Plus. |
| 50 3. Verify that Adblock Plus is enabled. | 33 3. Verify that the status reads **Enabled**. |
| 51 4. Close the window. | 34 4. Close the window. |
| 52 | 35 |
| 53 **Maxthon** | 36 **Maxthon 5** |
| 54 | 37 |
| 55 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**. | 38 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar, hov er over **Tools** and select **Extensions**. |
| 56 <br>The *Extensions* tab opens. | 39 <br>The *Extensions* tab opens. |
| 57 2. Locate Adblock Plus and verify that it is enabled. | 40 2. Locate Adblock Plus and verify that its checkbox is checked. |
|
scott
2017/01/05 08:08:59
We should be clearer here and state that they shou
Lisa
2017/01/12 15:09:34
Done.
| |
| 41 3. Close the tab. | |
| 42 | |
| 43 **Maxthon 4.9** | |
| 44 | |
| 45 1. Click the **Maxthon menu icon** in the upper right corner of the toolbar and select **Extensions**. | |
| 46 <br>The *Extensions* tab opens. | |
| 47 2. Locate Adblock Plus and verify that its checkbox is checked. | |
| 58 3. Close the tab. | 48 3. Close the tab. |
| 59 | 49 |
| 60 **Opera** | 50 **Opera** |
| 61 | 51 |
| 62 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**. | 52 1. Click the **Opera menu icon** in the upper left corner of the toolbar, hover over **Extensions** and select **Manage extensions**. |
| 63 <br>The *Extensions* tab opens. | 53 <br>The *Extensions* tab opens. |
| 64 2. Select **All** from the left menu. | 54 2. Select **All** from the left menu. |
| 65 3. Locate Adblock Plus and verify that it is enabled. | 55 3. Locate Adblock Plus and verify that it is enabled. |
| 66 4. Close the tab. | 56 4. Close the tab. |
| 67 | 57 |
| 68 **Safari** | 58 **Safari** |
| 69 | 59 |
| 70 1. From the Mac menu bar, click **Safari** and select **Preferences**. | 60 1. From the Mac menu bar, click **Safari** and select **Preferences**. |
| 71 <br>The *Preferences* window opens. | 61 <br>The *Preferences* window opens. |
| 72 2. Select the **Extensions** tab. | 62 2. Select the **Extensions** tab. |
| 73 3. Locate Adblock Plus and verify that it is enabled. | 63 3. Locate Adblock Plus and verify that **Enable Adblock Plus** is checked. |
|
scott
2017/01/05 08:08:58
It would be good to note to the user that enabling
Lisa
2017/01/12 15:09:35
Acknowledged.
| |
| 74 | 64 |
| 75 **Yandex.Browser** | 65 **Yandex.Browser** |
| 76 | 66 |
| 77 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**. | 67 1. Click the **Yandex.Browser menu icon** in the upper right corner of the toolb ar and select **Settings**. |
| 78 <br>The *Settings* tab opens. | 68 <br>The *Settings* tab opens. |
| 79 2. Select the **Extensions** tab. | 69 2. Select the **Extensions** tab. |
| 80 3. Locate Adblock Plus and verify that it is turned on. | 70 3. Locate Adblock Plus and verify that it is toggled on. |
|
scott
2017/01/05 08:08:58
'verify that it is toggled on' sounds a bit better
Lisa
2017/01/12 15:09:36
Done.
| |
| 81 4. Close the tab. | 71 4. Close the tab. |
| 72 | |
| 73 ### Verify your filter list(s) | |
| 74 | |
| 75 Adblock Plus requires filter lists to block ads. A default filter list based on your browser's language settings is automatically activated when you install Adb lock Plus. It blocks ads from the most popular (often English language-based) we bsites. However, it does not block ads on less popular national websites. For ex ample, if you live in Germany you should subscribe to the national German filter list. | |
| 76 | |
| 77 An overview of actively maintained filter lists can be found [here](https://adbl ockplus.org/en/subscriptions). | |
| 78 | |
| 79 **Tip**: As a recommendation, you should avoid adding too many filter lists to A dblock Plus. Adding too many filter lists slows down the ad blocker and, therefo re, your browsing. | |
| 82 | 80 |
| 83 ### Make sure the website is not whitelisted | 81 ### Make sure the website is not whitelisted |
| 84 | 82 |
| 85 <? include removewhitelist-chrome ?> | 83 <? include removewhitelist-chrome ?> |
| 86 <? include removewhitelist-firefox ?> | 84 <? include removewhitelist-firefox ?> |
| 87 <? include removewhitelist-internetexplorer ?> | 85 <? include removewhitelist-internetexplorer ?> |
| 88 <? include removewhitelist-adblockplusforios ?> | 86 <? include removewhitelist-adblockplusforios ?> |
| 89 <? include removewhitelist-maxthon ?> | 87 <? include removewhitelist-maxthon ?> |
| 90 <? include removewhitelist-opera ?> | 88 <? include removewhitelist-opera ?> |
| 91 <? include removewhitelist-safari ?> | 89 <? include removewhitelist-safari ?> |
| 92 <? include removewhitelist-yandexbrowser ?> | 90 <? include removewhitelist-yandexbrowser ?> |
| 93 | 91 |
| 92 ### Turn off Acceptable Ads | |
| 93 | |
| 94 Some nonintrusive ads are displayed by default. If you want to block all ads, th is feature must be turned off. Please note that by turning off Acceptable Ads, w ebsite owners and content creators that abide by the Acceptable Ads criteria wil l lose ad revenue. | |
| 95 | |
| 96 <? include blockads-chrome ?> | |
| 97 <? include blockads-firefox ?> | |
| 98 <? include blockads-internetexplorer ?> | |
| 99 <? include blockads-adblockplusforios ?> | |
| 100 <? include blockads-maxthon ?> | |
| 101 <? include blockads-opera ?> | |
| 102 <? include blockads-safari ?> | |
| 103 <? include blockads-samsung ?> | |
| 104 <? include blockads-yandexbrowser ?> | |
| 105 | |
| 94 ### Check to see if your computer is infected with adware/malware | 106 ### Check to see if your computer is infected with adware/malware |
| 95 | 107 |
| 96 ##### What is adware? | 108 ##### What is adware? |
| 97 | 109 |
| 98 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers. | 110 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers. |
| 99 | 111 |
| 100 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware). | 112 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware). |
| 101 | 113 |
| 102 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/). | 114 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/). |
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