pages/adblock-plus/i-still-see-ads.md - Issue 29363713: No issue - Help Center Adblock Plus topics

Delta Between Two Patch Sets: pages/adblock-plus/i-still-see-ads.md

Issue 29363713: No issue - Help Center Adblock Plus topics (Closed)

Left Patch Set: Draft 3 Created Jan. 13, 2017, 1:42 a.m.

Right Patch Set: Draft 5 Created June 1, 2017, 4:37 p.m.

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	1 title=I still see ads \| eyeo Help

	2 description=If you still see ads after installing Adblock Plus, you may need to adjust your settings or verify your filter lists.

	3

1 ## I still see ads	4 ## I still see ads

2	5

3 Follow the suggestions below if you still see ads after installing Adblock Plus.	6 Follow the suggestions below if you still see ads after installing Adblock Plus.

4	7

5 ### Make sure Adblock Plus is enabled	8 ### Make sure Adblock Plus is enabled

6	9

7 Chrome	10 Chrome

8	11

9 1. Click the Chrome menu icon in the upper right corner of the toolbar and s elect Settings.	12 1. Click the Chrome menu icon in the upper right corner of the toolbar and s elect Settings.

10 <br>The Settings tab opens.	13 <br>The Settings tab opens.

11 2. Select Extensions from the left menu.	14 2. Select Extensions from the left menu.

12 3. Locate Adblock Plus and verify that Enabled is checked.	15 3. Locate Adblock Plus and verify that Enabled is checked.

13 4. Close the tab.	16 4. Close the tab.

14	17

15 Firefox	18 Firefox

16	19

17 1. Mac OS X and Linux: From the Mac menu bar, click Tools and select A dd-ons.	20 1. Click the Firefox menu icon in the upper right corner of the toolbar and select Add-ons.

18 <br>Windows: Click the Firefox menu icon in the upper right corner of th e toolbar and select Add-ons.

19 <br>The Add-ons Manager tab opens.	21 <br>The Add-ons Manager tab opens.

20 2. Select Extensions from the left menu.	22 2. Select Extensions from the left menu.

21 3. Locate Adblock Plus and verify that it is not disabled.	23 3. Locate Adblock Plus and verify that it is not disabled.

22 4. From the Firefox toolbar, click the Adblock Plus icon.	24 4. From the Firefox toolbar, click the Adblock Plus icon.

23 5. Verify that Disable everywhere is NOT checked.	25 5. Verify that Disable everywhere is NOT checked.

24 6. Close the tab.	26 6. Close the tab.

25	27

26 Internet Explorer	28 Internet Explorer

27	29

28 1. Click Tools in the upper right corner of the toolbar and select Manage add-ons.	30 1. Click Tools in the upper right corner of the toolbar and select Manage add-ons.

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103	105

104 ### Check to see if your computer is infected with adware/malware	106 ### Check to see if your computer is infected with adware/malware

105	107

106 ##### What is adware?	108 ##### What is adware?

107	109

108 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers.	110 Adware is a type of malware, short for "malicious software." It's a term general ly used for software installed on your computer that is designed to infiltrate o r damage a computer system without your consent. In many cases you obtained this software without knowing it, as these applications are often bundled in other s oftware installers.

109	111

110 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware).	112 For information about detecting and removing malware, visit our [adware informat ion page](https://adblockplus.org/adware).

111	113

112 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/).	114 If you still see ads after following these recommendations, please report the we bsite(s) in the [forum](https://adblockplus.org/forum/).

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