pages/jobs/technical-support-analyst.md - Issue 29515599: Issue 5493 - Add Technical_Support_Analyst job ad to eyeo.com/jobs/

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Issue 29515599: Issue 5493 - Add Technical_Support_Analyst job ad to eyeo.com/jobs/ (Closed) Base URL: https://hg.adblockplus.org/web.eyeo.com

Patch Set: Created Aug. 14, 2017, 6:05 p.m.

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	1 title=Technical Support Analyst

	2 description=eyeo needs a Technical Support Analyst to provide first level user s upport across multiple channels to ensure that our user experience is ahead of t he curve.

	3

	4 <? include jobs/header ?>

	5
	ire 2017/08/14 18:07:19 In the issue there was another heading of "# Techn In the issue there was another heading of "# Technical Support Analyst - Remote". Is there a way for me to put the "Remote" part in the title of this page without is showing up in the sidebar navigation? juliandoucette 2017/08/15 12:38:50 No (Not without making a more significant change). Show quoted text On 2017/08/14 18:07:19, ire wrote: > In the issue there was another heading of "# Technical Support Analyst - > Remote". Is there a way for me to put the "Remote" part in the title of this > page without is showing up in the sidebar navigation? No (Not without making a more significant change). I suggest: - Remind the reporter of this issue - Suggest that "Remote" is unnecessary Also: - I think this is an indicator of poor content review (or no content review) ire 2017/08/15 14:01:22 Acknowledged. Show quoted text On 2017/08/15 12:38:50, juliandoucette wrote: > On 2017/08/14 18:07:19, ire wrote: > > In the issue there was another heading of "# Technical Support Analyst - > > Remote". Is there a way for me to put the "Remote" part in the title of this > > page without is showing up in the sidebar navigation? > > No (Not without making a more significant change). > > I suggest: > - Remind the reporter of this issue > - Suggest that "Remote" is unnecessary > > Also: > - I think this is an indicator of poor content review (or no content review) Acknowledged.
	6 ### Responsibilities

	7

	8 - Work with users to identify, replicate and diagnose issues

	9 - Stay up-to-date with changes and bugs in our software

	10 - Provide first-level support to users across email, forums and social media cha nnels

	11 - Act as a liaison among users, software testers and developers to report and re solve issues

	12

	13 ### What we expect

	14

	15 - Passion for providing exceptional user service and resolving user issues

	16 - 1-2 years of technical support experience or equivalent

	17 - Experience in the software industry

	18 - Remarkable communication skills. Fluency in English (written and verbal) is re quired. Fluency in additional languages is an advantage.

	19 - Knowledge of various operating systems and web browsers, on both desktop and m obile

	20 - Technical aptitude and ability to quickly learn new technologies

	21 - Experience with social media is plus

	22 - Great attention to details

	23 - Ability to work in teams as well as independently

	24

	25 If this looks / sounds / feels like you, please get in contact with your CV/res ume, a short summary of why you’re applying, your earliest possible start date a nd your salary expectations.
	ire 2017/08/14 18:07:19 I don't think the use of <em> here is correct/sema I don't think the use of <em> here is correct/semantic, but it's what was in the Issue. Do you think I should remove it? juliandoucette 2017/08/15 12:38:50 See https://issues.adblockplus.org/ticket/5437 Th Show quoted text On 2017/08/14 18:07:19, ire wrote: > I don't think the use of <em> here is correct/semantic, but it's what was in the > Issue. Do you think I should remove it? See https://issues.adblockplus.org/ticket/5437 This is a stronger indicator of poor content review (or no content review). ire 2017/08/15 14:01:22 Acknowledged. Show quoted text On 2017/08/15 12:38:50, juliandoucette wrote: > On 2017/08/14 18:07:19, ire wrote: > > I don't think the use of <em> here is correct/semantic, but it's what was in > the > > Issue. Do you think I should remove it? > > See https://issues.adblockplus.org/ticket/5437 > > This is a stronger indicator of poor content review (or no content review). Acknowledged.
	26

	27 eyeo is an equal opportunity employer, and encourages people of all genders, et hnicities, national origins, orientations, etc., to apply.

	28

	29 <? include jobs/footer ?>

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