pages/jobs/technical-support-analyst.md - Issue 29515599: Issue 5493 - Add Technical_Support_Analyst job ad to eyeo.com/jobs/

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Issue 29515599: Issue 5493 - Add Technical_Support_Analyst job ad to eyeo.com/jobs/ (Closed) Base URL: https://hg.adblockplus.org/web.eyeo.com

Patch Set: Remove last two paragraphs re: #537 Created Aug. 15, 2017, 1:54 p.m.

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	1 title=Technical Support Analyst

	2 description=eyeo needs a Technical Support Analyst to provide first level user s upport across multiple channels to ensure that our user experience is ahead of t he curve.

	3

	4 <? include jobs/header ?>

	5

	6 ### Responsibilities

	7

	8 - Work with users to identify, replicate and diagnose issues

	9 - Stay up-to-date with changes and bugs in our software

	10 - Provide first-level support to users across email, forums and social media cha nnels

	11 - Act as a liaison among users, software testers and developers to report and re solve issues

	12

	13 ### What we expect

	14

	15 - Passion for providing exceptional user service and resolving user issues

	16 - 1-2 years of technical support experience or equivalent

	17 - Experience in the software industry

	18 - Remarkable communication skills. Fluency in English (written and verbal) is re quired. Fluency in additional languages is an advantage.

	19 - Knowledge of various operating systems and web browsers, on both desktop and m obile

	20 - Technical aptitude and ability to quickly learn new technologies

	21 - Experience with social media is plus

	22 - Great attention to details

	23 - Ability to work in teams as well as independently

	24

	25 <? include jobs/footer ?>

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