Unified Diff: pages/jobs/technical-support-analyst.md
Issue 29515599:
Issue 5493 - Add Technical_Support_Analyst job ad to eyeo.com/jobs/ (Closed)
Base URL: https://hg.adblockplus.org/web.eyeo.com
Patch Set:
Created Aug. 14, 2017, 6:05 p.m.
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| Index: pages/jobs/technical-support-analyst.md |
| =================================================================== |
| new file mode 100644 |
| --- /dev/null |
| +++ b/pages/jobs/technical-support-analyst.md |
| @@ -0,0 +1,29 @@ |
| +title=Technical Support Analyst |
| +description=eyeo needs a Technical Support Analyst to provide first level user support across multiple channels to ensure that our user experience is ahead of the curve. |
| + |
| +<? include jobs/header ?> |
| + |
|
ire
2017/08/14 18:07:19
In the issue there was another heading of "# Techn
juliandoucette
2017/08/15 12:38:50
No (Not without making a more significant change).
ire
2017/08/15 14:01:22
Acknowledged.
|
| +### Responsibilities |
| + |
| +- Work with users to identify, replicate and diagnose issues |
| +- Stay up-to-date with changes and bugs in our software |
| +- Provide first-level support to users across email, forums and social media channels |
| +- Act as a liaison among users, software testers and developers to report and resolve issues |
| + |
| +### What we expect |
| + |
| +- Passion for providing exceptional user service and resolving user issues |
| +- 1-2 years of technical support experience or equivalent |
| +- Experience in the software industry |
| +- Remarkable communication skills. Fluency in English (written and verbal) is required. Fluency in additional languages is an advantage. |
| +- Knowledge of various operating systems and web browsers, on both desktop and mobile |
| +- Technical aptitude and ability to quickly learn new technologies |
| +- Experience with social media is plus |
| +- Great attention to details |
| +- Ability to work in teams as well as independently |
| + |
| +*If this looks / sounds / feels like you, please get in contact with your CV/resume, a short summary of why you’re applying, your earliest possible start date and your salary expectations.* |
|
ire
2017/08/14 18:07:19
I don't think the use of <em> here is correct/sema
juliandoucette
2017/08/15 12:38:50
See https://issues.adblockplus.org/ticket/5437
Th
ire
2017/08/15 14:01:22
Acknowledged.
|
| + |
| +*eyeo is an equal opportunity employer, and encourages people of all genders, ethnicities, national origins, orientations, etc., to apply.* |
| + |
| +<? include jobs/footer ?> |
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