Issue 5493 - Add Technical_Support_Analyst job ad to eyeo.com/jobs/

pages/jobs/technical-support-analyst.md

Index: pages/jobs/technical-support-analyst.md
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+title=Technical Support Analyst
+description=eyeo needs a Technical Support Analyst to provide first level user support across multiple channels to ensure that our user experience is ahead of the curve.
+
+<? include jobs/header ?>
+
+### Responsibilities
+
+- Work with users to identify, replicate and diagnose issues
+- Stay up-to-date with changes and bugs in our software
+- Provide first-level support to users across email, forums and social media channels
+- Act as a liaison among users, software testers and developers to report and resolve issues
+
+### What we expect
+
+- Passion for providing exceptional user service and resolving user issues
+- 1-2 years of technical support experience or equivalent
+- Experience in the software industry
+- Remarkable communication skills. Fluency in English (written and verbal) is required. Fluency in additional languages is an advantage.
+- Knowledge of various operating systems and web browsers, on both desktop and mobile
+- Technical aptitude and ability to quickly learn new technologies
+- Experience with social media is plus
+- Great attention to details
+- Ability to work in teams as well as independently
+
+<? include jobs/footer ?>